Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5 out of 5
4.5
(599 Reviews)
Open Ratings Snapshot
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product. 
(
231 out of 248
)
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Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
5 out of 5
5
Easy and reliable
on June 20, 2021
Posted by: Moon
from New york
I love it very easy to use snd works perfectly for my small buisness
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great features
on June 22, 2021
Posted by: Jb9000
from Michigan
Perfect for home office. Great price for the functionality. 4 months of use with no complaints.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
easy to set up & easy to use
on June 26, 2021
Posted by: DD127
from Monroe, NY
took just a few minutes to set up the printer, connect to my wi-fi and prints like a dream
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Versitle and easy to use.
on June 27, 2021
Posted by: BurkPSU
from Portland, OR
This is an excellent printer for the home office. It produces very clear and high quality copy, graphics, and charts. It makes great copies and scans. The controls are very accessible and easy to understand. I was also very pleased with the ease of changing print ink cartridges. Graphic display is easy to read and is very easy to navigate. Printing from multiple devices, including a stand alone PC, a PC laptop, an Apple tablet and an I-Phone all work seamlessly. I really like how compact it is. It has great features with a small footprint. Perfect for my home office.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Connectivity Issues
on June 28, 2021
Posted by: SR21
from Falmouth, ME
Was difficult to set up with new Arris BB11 WiFi cable modem. Had to call for support. Support said printer had connectivity issues with Arris unit. Connectivity issues still remain 6 months later. Every week or so a print job fails and I have to clear print jobs on computer and eboot printer to get things working again.
Response from brother-usa.comBy Brother Customer Service.Brother Customer Service.June 29, 2021
We are sorry that you are experiencing connection issues with your Brother MFCJ895DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Printer
on June 30, 2021
Posted by: Mike
from Belton,Tx
Printer does as expected and what it said it does. Set up was easy and painless. Love this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Works ok
on July 2, 2021
Posted by: Tom46
from Vermont
The only problem I have is frequent false paper jams.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
So easy to use
on July 3, 2021
Posted by: Jordan16
from Ohio
I love this printer. It is so easy to use. No aggravation whatsoever. It’s ready to print whenever I need it. Prints very clear and concise.
Written by a customer while visiting brother-usa.com
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