Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5 out of 5
4.5
(599 Reviews)
Open Ratings Snapshot
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product. 
(
231 out of 248
)
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Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
5 out of 5
5
Very good so far
on May 5, 2021
Posted by: Dlc2
from Ogden, Ut
I have not had any problems with my printer so far. I’ve printed a number of small documents and used the scanner several times with no,issues. When using the feeder you do have to make sure the input paper is fully engaged. And, I wish it was a little easier to add fresh paper. But, these are really small issues. Overall I am happy with this printer and would purchase it again. Set up and connection was easy.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Simple to use
on May 5, 2021
Posted by: Anonymous
Easily prints from 5 year old Samsung phone. Also works well with Mac Mini that is even older. So far, only issue was that the preprogrammed page sizes do not include half letter/5.5x8.5 inch.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
I love this printer!
on May 7, 2021
Posted by: Janie
from Aurora, IL
I bought this to work from home and I do give it a workout! The scanner works great and the printing is pretty good for not being an expensive printer. Pics come out good, not great but then it's not a photo printer. I only give this 4 stars because it's my 3rd machine in 1yr! The 1st worked great for like 10 months then gave me an error code (cannot print 50) that after several hrs of online searching for resolution I had to use an "Ask a service question" app to get it taken care out. That worked for another 3-4 months before it happened again! I must say customer service was great about it and was finally able to get me a refurbished replacement in a wk. I couldn't buy the same machine anywhere faster during a pandemic. Unfortunately the replacement machine only lasted 1-2 months before I get the same error code again! This time customer service got me a new replacement within 2-3 days. It's been about 3 wks now and so far so good! It may be I work it too hard working from home, I do print alot... I'm hoping that when I go back to the office later this month and I won't be printing as much at home this 3rd machine will last longer. We'll see!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Perfect for the Home Office Today!
on May 7, 2021
Posted by: cjokc
from Oklahoma City, OK
I needed something that had multi-functions and didn't take up too much space. I have a larger Brother Printer/Scanner/Fax at my office and have been very happy with it so the quality convinced me to get this model for my home office.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great printer
on May 8, 2021
Posted by: peterhof
from Laguna Woods, CA
The perfect combination of price, features, and reliability
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Simple to work
on May 8, 2021
Posted by: Archicat
from Philadelphia, Pa
The printer is simple to use, and does what it is supposed to. Besides printing, I have had no trouble scanning documents, which appear as PDFs on my computer. The machine also self cleaned its heads once, a feature I was unaware of. I leave the power on, and it is connected to the internet, so it does startle me occasionally by printing out a digital message on its screen such as "You can print out Mother's Day cards!"
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Smooth Operation
on May 9, 2021
Posted by: tmc7305
from Wilmington, NC
Most of the features are intuitive and has met all my expectations thus far.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Good features and smaller footprint
on May 12, 2021
Posted by: janeb
from baltimore, md
Comparing it to the HP 8600 I had for many years, this one has similar features and a smaller footprint. It seems to have a little thinner plastic, but nothing has broken so far. The carts are cheaper.
Written by a customer while visiting brother-usa.com
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