Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product.
(
231 out of
248)
Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
3
Not as good as previous one I had for 10 yrs.
on September 21, 2020
Posted by: Lucci
from Natchez, MS 39120
Difficult to connect and had to get help. Still not connected with my Ipad, Laptop, and phone. Only positive comment lots of features when I learn to use them and ink is less expensive.
Response from brother-usa.comBy Brother, Customer Service, September 22, 2020
Hi, we understand you are experiencing an issue with your network connection. We'd like to help. Click the link below to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/155976
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/155976
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not really happy with this purchase
on September 22, 2020
Posted by: Swish
from seattle
This printer constantly says I have a paper jam, after a half hour yesterday I finally got it to scan. I have used this printer for at least 6 months and have reloaded the disc 4 times.This is my second Brother printer. I won't buy another. Thank you.
Response from brother-usa.comBy Brother, Customer Service, September 24, 2020
Hi, we know paper jams can be frustrating. We'd like to help. Using the recommended paper can prevent most paper jams. Click the link to assist you. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj895dw_us_eu&faqid=faq00000495_058
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Happy Brother Printer Owner
on September 30, 2020
Posted by: rosebud69
from Superior Township, MI
Smooth to use, easy to setup, easy user instructions displayed, easy to repair jams, energy start, love the fax features, great price value, reliability and quality in this all in one printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Well Pleased
on October 5, 2020
Posted by: Tennessee Girl
from Tennessee
This printer has everything I was hoping for. I'm well pleased with the quality.
Written by a customer while visiting brother-usa.com
Customer Rating
5
EASY ACCESS TO REPLACE INK CARTRIDGES!
on October 5, 2020
Posted by: Billzy
from Cincinnati, Ohio
I like this printer! Easy operation. Especially convenient to replace ink cartridges.
Also, this printer takes up less space than my previous HP printer.
Also, this printer takes up less space than my previous HP printer.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Jury is still out; have some reservations
on October 8, 2020
Posted by: Bill
Makes a vertical line down the page from time to time
Response from brother-usa.comBy Brother, Customer Service, October 8, 2020
Hi, we understand you are experiencing an issue with vertical lines with your Brother MFC-J895DW. We'd like to help. Click the link below to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/158345
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/158345
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great.
on October 9, 2020
Posted by: Gerry
from Niles, Il.
So far it’s been great. I’m still getting used to
the features.
the features.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent operations & cheap ink
on October 11, 2020
Posted by: JAWrape
from Lynchburg, VA
Printer works great for the money. It lacks a document feeder for the scanner and is not best for photo printing BUT the printing costs are FAR LESS THAN OTHER COMPARABLE PRINTERS! I AM VERY HAPPY WITH IT for the money, features, and low cost per page printing. Colors and print quality are excellent along with good speed.
Written by a customer while visiting brother-usa.com