Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product.
(
231 out of
248)
Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
4
Another great Brother Product
on February 13, 2020
Posted by: brymil
from Chicago
I replaced my Brother MFC 495 which was still working fine but kept losing connection to my router, likely due to its age an no more firmware update since 2012 (I believe that was the last one). Even though it was still working, I am glad that I upgraded. I love the scan to email feature. Makes it much easier for my wife who is not too computer savvy. Print quality is similar to the older 495 model. It also allows for shortcuts for easy scan options and allows the option to add a PIN for added protection prior to scanning to a source. I knocked a star off because either the print cartridges that come with it are almost empty or the printer uses a lot of ink. My Cyan ran out in no time. Also, as others have stated, it makes a whirring noise when scanning. Aside from that, I really like the printer. And, it stays connected to my router.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Wireless is Wonderful!
on March 16, 2020
Posted by: EmmettTheK
from Richmond, VA
We had an older workhorse HP inkjet that finally just broke. It had an ink cartridge hold down made of plastic that just gave out. Worthless after that. And it was not wireless. After reading reviews on this Brother MFC-J895DW, we knew what printer we would get next. We waited for it to go on sale and the wait was worth it! With all our wireless devices in the house, I only wish we had bought a wireless printer eons ago. It does seem to use ink pretty readily, but cartridges are reasonably priced and more importantly, easy to change. I'm also impressed with the features and the quality of this Brother product.
Written by a customer while visiting brother-usa.com
Customer Rating
4
A little tricky to get set up, and to make adjustm
on March 21, 2020
Posted by: The King
from NC
Actual operation is very good--print quality quite good. Set up instructions could have been easier to understand, but we finally got it working.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Teensy ink cartridge
on March 22, 2020
Posted by: Ffuukkrry
from Chicago
Scanner is not working well
Prints ok but runs out of ink fast
Prints ok but runs out of ink fast
Written by a customer while visiting brother-usa.com
Customer Rating
3
Doesn't Always Talk to Windows Well
on April 17, 2020
Posted by: Trump2020
from Middle South USA
I like to give this printer a good review, but I can't. There is some sort of software issue going on and it doesn't talk to Windows very well. Sometimes it prints, sometimes it doesn't. It's unreliable in that manner.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Ink Drinker
on April 19, 2020
Posted by: AlFlorida
from Florida
Overall my MFC-J895DW works well. However "Low Ink" warning starts many days in advance of actually needing to replace ink. Not critical just anoying.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Fast Printer, but occasionally Paper Jams
on May 22, 2020
Posted by: RonNYC
from Queens, NY
I am overall very happy with the Brother Printer I purchased. Printer is fast from my laptop. Once in awhile the paper will jam, but is generally easily fixed. Overall, a solid printing machine.
Written by a customer while visiting brother-usa.com
Customer Rating
2
It does use a lot of ink!
on June 10, 2020
Posted by: GBF Bob
from San Francisco
In the reviews I read before buying a Brother printer, a consistent comment was about how much ink they used. I finally bought one in part because of Consumer Reports review, price, and how bad could the printer ink usage really be. As I've learned, it does use ink quite notably faster than my prior (non-Brother) printer, and the ink is rather expensive. I haven't found anything cheaper. Honestly, it's conceivable getting a new printer more conserving on ink costs might in the long run pay for itself.
The quality of the printing is fine, but the printer is a bit noisy and the paper tray less convenient to use than my prior printer.
Sorry, but I'm sure you will never publish this review, but I need to be honest.
Response from brother-usa.comBy Brother, Customer Service, June 15, 2020
Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.
Click the link below to reduce printing noise.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj895dw_us_eu&faqid=faq00002927_512
If you continue to have issues, please contact our customer support team via Email or Live Chat:
https://help.brother-usa.com/app/ask/p/9292
Click the link below to reduce printing noise.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj895dw_us_eu&faqid=faq00002927_512
If you continue to have issues, please contact our customer support team via Email or Live Chat:
https://help.brother-usa.com/app/ask/p/9292
Written by a customer while visiting brother-usa.com