Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product.
(
231 out of
248)
Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
1
Over Priced Ink
on July 24, 2021
Posted by: Mike
from Boston
Brother printers have been reliable for the most part; However, I picked one up for two reasons - the size fit the space I had plus the ink was reasonably priced. However, recently the price for their ink doubled so I found an alternative. I was using the alternative for several months until a firmware upgrade it made me complete and now all off brand cartridges now show as an error and you can only use the ink Brother provides. Well Brother…you now have lost a loyal customer and I will do my best to spread the word to other hard working Americans who need every dollar we earned.
I hope your sales decline steadily!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Abosolute garbage
on September 19, 2021
Posted by: Johndoe
from Colorado
Bought so I could print on cardstock. Ive only been able to print maybe 10 total over its lifespan. other colors continue to get used up despite only printing in B/W. Print quality is absolutely terrible. I cannot be more displeased with my purchase. I wanted a simple machine that would perform a simple task and this one somehow fails to deliver on any of them. I don't even print all that often! Maybe a couple times a month, and yet that is still too much to ask.
Written by a customer while visiting brother-usa.com
Customer Rating
2
all in one Brother
on February 28, 2019
Posted by: Anonymous
Chat line always busy Trying to get fax to work can not get help
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Difficult
on June 27, 2021
Posted by: MsBiz
from Phila PA
I returned the printer - it was not user friendly, it was flimsy and not worth the price. VERY disappointed
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother has gone downhill
on February 17, 2021
Posted by: jcindependence
from Independence Mo
Have always had good luck with Brother printers in the past, so was glad to find this one. Sorry I did. Goes thru ink like crazy. And I have never had a printer of any brand stop and tell me it needs to cool down for up to 10 minutes before it continues. Not acceptable!
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 19, 2021
We are sorry that you are experience with the Brother MFC-J895DW printer has not been favorable so far. We have many helpful resources on our support website which may help. If the issue persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcj895dw
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable!
on January 11, 2021
Posted by: sewingal
from Harrison Township, MI
This Brother printer is smaller than my previous HP printer but works better. It is very efficient and the quality of the printing and scanning is terrific. It was very easy to set up.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good printer
on February 3, 2020
Posted by: bobo9
Good printer but when printing something - it prints the last part first. -
Written by a customer while visiting brother-usa.com
Customer Rating
5
Strong
on November 29, 2020
Posted by: Mr Fixxitt
from Berkeley, CA
I like it because it's so strong. I have a bunch of electronic test equipment on top of it, and since I dont copy, it supports all that weight no problem.
Written by a customer while visiting brother-usa.com