Customer reviews from brother-usa.com
Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.5
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
386
4 Stars
152
3 Stars
32
2 Stars
13
1 Star
16
93%of customers recommend this product.
(
231 out of
248)
Customer Reviews for Brother - Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
4
Consumer Reports was Right
on July 31, 2021
Posted by: Otts
from Elkridge, Maryland
Consumer Reports rated this as the best all-in-one inkjet printer and it is. Easy to install and synch with your computer. Only slight drawback is photo printing, very good, but not the best.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for home use.
on August 9, 2021
Posted by: Pepe
from Denver, CO
More than enough features for home use. Good speed and prints nice photos.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Print Quality
on August 13, 2021
Posted by: Cats
from Illinois
although there is reportedly a driver tool which will allow you to adjust the ink density, I have been unsuccessful in getting and using it and the print is very faint; wondering if it is due to old starter ink included in the package
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., August 16, 2021
We understand the print quality is poor on your Brother MFCJ895DW machine. We'd like an opportunity to guide you through adjusting the print settings. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Pleased
on August 13, 2021
Posted by: BLK12
from Pennsylvania
We had a brothers printer before this and it served us well. That's why we purchased another one. This one might go through more ink than our old one, but its not an issure.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don’t buy it.
on May 20, 2022
Posted by: Peter Myer
from Thornville, Ohio
This is a replacement for my original . It was fine until it wouldn’t permit a replacement ink cartridge (magenta). It would not operate until the cartridge was replaced! Tried repeatedly to reinsert, changed cartridges, etc. Even emailed the Company for help (got none). Finally replaced entire unit, primarily due to the stockpile of very expensive ink cartridges that I had acquired; otherwise, I would have bought a different machine. Hardly an endorsement for your product.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Ink and soul sucking printer.
on June 18, 2022
Posted by: Steve Mahoney
from Chicago, Illinois
The printer runs out of ink quickly and when one of 4 color ink cartridges runs low, the printer repeatedly sends nonsensical messages to my phone that the printer is low on ink and asks you to either cancel or continue, but repeatedly selecting continue does not result in black and white printing - just more annoying messages on my phone to cancel or continue. Very very irritating.
Written by a customer while visiting brother-usa.com
Customer Rating
5
If you're not tech savvy, this is for you!
on October 14, 2022
Posted by: Vera
from Fl
Love it! It provides a tutorial is something needs to be done, like change an ink cartridge.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Non functional
on December 30, 2019
Posted by: Kyle615
from Nashville
Requests on setup alternating between clean the rollers - which are brand new and spotless, and close the rear door - which was never opened. Trying multiple levels of paper, opening and closing various doors, and unplugging and re-plugging in (literally does not turn off by power button).
Absolutely worthless. A miserable waste.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , January 27, 2020
Hi Kyle, Oh no! that's not what we like to hear. I'll be happy to assist you with setting up your machine. The link below will provide step by step to set up your machine wireless: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj895dw_us_eu&faqid=faq00100429_001
Written by a customer while visiting brother-usa.com