Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,022 Reviews)
Rating breakdown 6,022 reviews
5 Stars
4,264
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,051 out of
5,443)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
5
Good Microwave Choice
on December 2, 2025
Posted by: Mike
from The Villages, FL
[This review was collected as part of a promotion.] Enjoy all features of our new microwave including the little musical jingle at the end of cooking or timer function.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awsome
on December 3, 2025
Posted by: Servando
from Texas ,Bastrop
[This review was collected as part of a promotion.] I bought it last yr. Its been great. Easy to use. Working quitely
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
You need this microwave
on December 3, 2025
Posted by: Jock
from Port Saint Lucie, Florida
[This review was collected as part of a promotion.] This is an excellent microwave. It has a large capacity and the inside is coated to facilitate easy cleaning. The performance is fantastic. It does it all and even has a removable rack. If you’re in need of a great all around microwave this is the one for you.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just ok
on December 3, 2025
Posted by: drumdoctor
[This review was collected as part of a promotion.] bought this to replace a Samsung made Kenmore that parts are no longer available. This oven doesn't have the power of the old one but it's close. The biggest negative is the keypad, it's dark and almost impossible to see in low light, we could use the oven with no problem with much less light than we have to use with the new one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor durability
on December 5, 2025
Posted by: Paul
from Pflugerville, Texas
It has been less than 2 years I brought this microwave. Multiple issues and now it completely stopped working. If you are looking for something beyond 2 years with good durability, this product is not the right choice. I tried reaching the Whirpool rep but they dont cover anything since its over a year now. Extremely dissatisfied.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 858871
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replacement
on December 9, 2025
Posted by: MKC12
from Clovis Ca
[This review was collected as part of a promotion.] This is a replacement for the same make and model that has worked well for years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 16, 2025
Posted by: Anonymous
I bought this microwave about three months ago and I am so unhappy with it .This microwave has not worked properly since I purchased it First of all I paid for installation and the This the installers who were supposed to install the microwave did not install it .I had paid for installation with whirlpool And I never received a discount Or a refund .I had to hire another contractor to install the whirlpool microwave .Whirlpool sent out a contractor to repair the microwave But as of this point the microwave has to be removed from my house And repaired in another location. This has been a inconvenience for me and my family I am very disappointed with the overall service that I have received from whirlpool.I will be without an at microwave for over several days I have been informed That it will take that time to get the parts needed .
Response from whirlpool.comBy Branded Team, Consumer Care, December 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 878828
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very quiet
on December 16, 2025
Posted by: Mayabelle
[This review was collected as part of a promotion.] Very quiet, many good functions and selections. Looks great
Written by a customer while visiting whirlpool.com