Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,022 Reviews)
Rating breakdown 6,022 reviews
5 Stars
4,264
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,051 out of
5,443)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
5
Microwave with a shelf
on August 9, 2024
Posted by: Lou 548
from Arizona
[This review was collected as part of a promotion.] I bought this microwave in May of 2024. I love this Microwave it is so nice and easy to use. I love the features it has. It fit beautifully in my kitchen. It is white and just what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on August 9, 2024
Posted by: Buck
[This review was collected as part of a promotion.] The microwave sounds much louder than our previous one, which was the same size and make. We wish to have a Whirlpool representative check it out. The previous one lasted 18 years!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 576231.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 10, 2024
Posted by: Dave
[This review was collected as part of a promotion.] I like the unit but it didn’t have a users guide with it. I have tried contacting customer support without any luck
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek looking microwave with convenient features
on August 10, 2024
Posted by: Microwave
[This review was collected as part of a promotion.] This is a nice replacement for our old microwave. It looks stylish in our kitchen. The controls are easy to use, and meet all our needs. After having used it for the first week, we are happy that we bought this Whirlpool appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Functional with annoying features
on August 10, 2024
Posted by: Cranky
from Denver, NC
[This review was collected as part of a promotion.] Basic microwave that contains a removable rack and effectively microwaves food. The shelf usually needs to be removed if using a bowl to microwave food. If attempting to microwave food on two plates, the plate on the rack doesn't rotate and heats unevenly. The timer is risky to use. When the timer is running, if someone microwaves food without pressing the "Cook Time" button first, it will wipe out the timer with no warning.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great microwave!
on August 11, 2024
Posted by: tgoff96
from Romulus,MI
[This review was collected as part of a promotion.] We are enjoying our microwave! So many great features and it is very easy to use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Features are nonexistent
on August 11, 2024
Posted by: Sofie
from Texas
[This review was collected as part of a promotion.] Don’t like microwave at all. My previous GE microwave had more defrosting options ie could set specific time. Also had option to hit one button to select one to 7 minutes without inputting time. Buttons for baking potatoes, pizza etc are useless. This was new build home so had no choice on appliances
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576887.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576887.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Far So Good!
on August 11, 2024
Posted by: SSchultz
[This review was collected as part of a promotion.] So far so good! It cooks quickly and we love the various sensing features! We cooked ‘baked’ potatoes and used the ‘potato’ option and they turned out hot and fluffy and perfect! Can’t wait to try out more of the features!
Written by a customer while visiting whirlpool.com