Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,023 Reviews)
Rating breakdown 6,023 reviews
5 Stars
4,265
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,052 out of
5,444)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
5
Great all around.
on March 11, 2021
Posted by: bob3
from Lahaina, HI
[This review was collected as part of a promotion.] I love this Microwave; best one I've ever had. It's big, beautiful and works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Quality great price
on March 13, 2021
Posted by: MicrouserWI
from Wisconsin
[This review was collected as part of a promotion.] We love this microwave. We’ve not used all the features or capabilities yet, but found it very easy to use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Had so much hope... bad designs abound
on March 14, 2021
Posted by: ember1205
from CT
First, this thing is a monster in terms of size. It hangs down below the cabinets quite a bit and sticks out from the wall quite a bit more than the cabinets as well. While part of the reason we opted to replace the existing machine was to get more cooking space, we genuinely never expected it to feel so massive once installed.
Ok... Let's talk faults.
First - the templates that come with the microwave to guide you on drilling holes is not terribly helpful to actually tape to the wall and drill through. The underside of the cabinet that it mounts to has trim pieces all around that create a 'recessed area' so there's absolutely no way to put this in place and drill through. Fortunately, it was fairly easy to transfer the measurements from the paper to the underside of the cabinet and drill.
Second - the wall mount bracket is the most ignorantly designed thing I have ever seen. Whomever came up with it, should be FIRED. The instructions guide you through locating studs and then choosing holes in the bracket to use. It turns out that the centerline for my installation was about as perfect as one could hope for because it is dead center between two studs. The problem is that there are NO HOLES that are exactly 8" off center in the bracket! And, the holes that are the most closely aligned end up being 15.5", 17.5", or 19.5" on center. Wait. What? Studs are 16" on center. Why do these holes not have that exact gap anywhere?
Third - the audible beeps and alerts are straight out of the "made for kids" area of mobile phone ringers. The 'alarm' tone for the timer and similar is some stupid song instead of standard beeping and it is NOWHERE near loud enough to be useful.
Fourth - the over-range light is NOT bright enough. The 25 year old unit that came out had a cooklight that was easily twice as bright. And I hate having to press the light control button twice to turn the light off (the first press changes from hi to low, the second turns it off).
Fifth - the turntable is unnecessarily difficult to line up with the drive gear when putting it into place, and the undersized floating ring under it doesn't give a high level of stability like it should.
It's a shame what these things have become as they're all made by one of only a couple of companies with Whirlpool sharing its innards with Electrolux, Frigidaire, Kitchen Aid, and about thirty other brand names. The alternative South Korean pieces of garbage are much more intelligently designed but don't hold up more than a couple of years (making them disposable units).
I bought this through Costco at a really steep discount, so I'm willing to try it out for a while. I have a reasonable suspicion that what we're really going to do is continue shopping for one that isn't a horrendously designed piece of junk during the return period.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love interior color
on March 15, 2021
Posted by: Candy
from Hubbard
[This review was collected as part of a promotion.] Had for month now easy clean no water marks, love low finish alarm only sounds once not repeative sound
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy to Use
on March 15, 2021
Posted by: Bob E.
from MA
[This review was collected as part of a promotion.] I like this microwave as it is easy to use and has a lot of useful settings. The one drawback is that the light that we kept on at night heats the whole unit up, so we are unable to use it for that purpose. It is also very dim, and positioned to the back, so over the cook surface there is little light compared to my last microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice
on March 15, 2021
Posted by: RayD
from Lakeside, CA
[This review was collected as part of a promotion.] Needed a new over- stove microwave and found this nice looking chrome/black unit that matched our stove beautifully. It’s also bigger than our last one but very easy to install. Easy clean surface inside is a nice feature too. Door closes easily which is also great so you don’t have to slam it like some micro waves do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean
on March 15, 2021
Posted by: FarmfreshKzoo
from Kalamazoo, MI
[This review was collected as part of a promotion.] No finger prints on the outside & easy, non-stick surface on the inside. Still getting used to all the bells & whistles, but overall fantastic step up from the Hotpoint above range unit that was in our home previously
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Microwave
on March 15, 2021
Posted by: weinerRon
from Marshfield wi
[This review was collected as part of a promotion.] Bought about 2 weeks ago and installation was a breeze. Wife really likes the Microwave. Seems to really cook all items we have tried evenly and a lot quicker than our old unit. Very Pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com