Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,022 Reviews)
Rating breakdown 6,022 reviews
5 Stars
4,264
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,051 out of
5,443)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
1
Made it 3 years.
on January 18, 2024
Posted by: Only lasted 3 years!!
We got this with our brand new house. It lasted 3 years. Ridiculous that appliances only last a few years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 22, 2024
Thank you for sharing your insights with us, Only lasted 3 years!!. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 468895.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fan too loud
on February 9, 2024
Posted by: Bubz
from Middleborough, MA
Fan too loud, microwave stops for no reason during use.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, February 9, 2024
Thank you for sharing your insights with us, Bubz. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 480640.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on March 14, 2024
Posted by: Vince77
from Prairie du Sac, WI
[This review was collected as part of a promotion.] We purchased our MW just short of a month ago, and so far it is working very well. We are very happy with it. We did use a handyman to install it for us.
The only thing that could make it better would be if it gave off a nice solid "thump" when we close the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks Good…Works Great!
on June 5, 2024
Posted by: TwinB
from Birmingham, MI
[This review was collected as part of a promotion.] We replaced our old Whirlpool microwave with this one. It fit perfectly and matches our existing Whirlpool appliances nicely. I like some of the features such as Soften/Melt for butter stored in the fridge. Reheat and Popcorn is also nice. I like the happy sound it makes when it completes its cycle. Not at all like the loud, rude buzz from the previous model. Haven’t tried the Steam/Simmer with the metal rack feature but it looks like it will be convenient to use. I still have much to explore! My only issue so far is being able to do a quick 1, 2, 3+ minutes like the old microwave. Overall, I would recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 1, 2024
Posted by: Clock doesn't work
from Cheney, WA
[This review was collected as part of a promotion.] We've been using the microwave for 1 month and the clock no longer works so I need to contact someone about the warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 559071.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 22, 2024
Posted by: amber 22
from Texas
Bought this microwave about 2 years ago as a replacement and it is showing the same error code ( door not shut) as the one we replaced it with. 2 microwaves in 5 years.. do not recommend especially for the price.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 23, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 566958.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Design problem
on August 16, 2024
Posted by: Not Quite Right
from Brainierd,MN
[This review was collected as part of a promotion.] Not quite right. Tha bottom frame did not fit tight and let light from the main bottom light shine thru a frame opening. Quite disturbing, so a temporary fix was applied the next day, and a new lower frame was ordered and installed with some gasket tape a few weeks later. All is well and satisfactory.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Quality!
on September 14, 2024
Posted by: jer004
from Iowa
Poor quality. Doen't last. The bulb is halogen, but hardly lasted one year. The microwave is on it's own circuit and constantly kicked the breaker. I wouldn't recommend Whirlpool at all based on this experience. Just another version of a product cranked out as fast as possible for the most profit. Doesn't care about customers who purchased their poor quality product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 593179.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com