Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,022 Reviews)
Rating breakdown 6,022 reviews
5 Stars
4,264
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,051 out of
5,443)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
1
We have had some issues with the panel
on April 1, 2023
Posted by: Henry
from Winter haven Florida
[This review was collected as part of a promotion.] We had made appointments with the technical service and twice nobody has shown or called to apologize for the delay still have a issue
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Thank you for sharing your insights with us, Henry. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 293464.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
DONT WORK
on April 5, 2023
Posted by: JEN77
from UTAH
[This review was collected as part of a promotion.] Brand new whirlpool microwave was proved in the place I just bought. Used it a few times and it would completely shut off to where I had to flip the circuit breaker to turn it back on about every other time I used it. Contacted whirlpool and they had someone come look at it which took about a week. The guy came and had to order parts so now I don't know how long it will be until they come in. I can't even use the Microwave because it shuts off every time I try to use it. I have had a Whirlpool Microwave in the past and had the same kind of issues, was hoping this one would be different. I don't see me purchasing a Whirlpool Microwave in the future.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 7, 2023
Thank you for sharing your insights with us,JEN77. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296951.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good performance
on April 6, 2023
Posted by: Randy
from Monroe, GA
[This review was collected as part of a promotion.] We bought this microwave oven because we did not want extra features which our electric stove already has. It is performing well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice looking.
on April 7, 2023
Posted by: CalebJ77
from Rockford IL
[This review was collected as part of a promotion.] This is the lowest cost microwave from whirlpool with the smudge resistant finish. It is easy to operate and has plenty of space. Pay to have it vented outside if possible with your setup. This will cut down on cooking smells lingering. It vents close to your upper cabinet if you leave it at factory configuration. You will have to wipe the doors and fronts of the cabinet above the microwave routinely.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Warranty rules are a bit difficult.
on April 16, 2023
Posted by: Kannan Kamarajan
from New braunfels, tx
[This review was collected as part of a promotion.] We bought on mar 16 yet we dont have warranty. To me this doesnt make sense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us, Kannan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 305159.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 19, 2023
Posted by: Caro
from Bowie, MD
[This review was collected as part of a promotion.] My Whirlpool over the range microwave stopped working after 12 years. During those 12 years we never had a repair on it. I wanted one just like it. This one has the same features like soften/melt and easy clean interior. The soften/melt works great just like the previous one. The easy wipe interior is not the same. The old microwave I didn’t have to scrub at all because it wiped right off. This one I have to scrub everything off. Overall I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as Expected
on April 21, 2023
Posted by: HavaneseMom
from Indiana
[This review was collected as part of a promotion.] I was looking for a microwave with sensor cooking and that is why I chose this one. The sensor cooking works fine. I am disappointed in the dim lightbulb (really hard to see what's going on inside while cooking) and also it does not cook some things as expected. I would return it if I could.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well designed unit.
on May 4, 2023
Posted by: Pilot Steve
from Crescent City - Hiouchi Calif.
[This review was collected as part of a promotion.] We purchased your Microwave to replace the HighPoint Convection/Microwave in our "Grand Design 5th wheel home. We don't miss the convection feature as the original didn't vent outside. Absolutely love the Whirlpool unit and the thoughtful features. It wasn't an easy slam-dunk getting it in, but well worth it. The easy clean interior surface is great and like the plate rotation pause, imediate beeper shut down upon opening, variable fan settings, and the list goes on... Thanks!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com