Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Average customer rating
4.6
(6,022 Reviews)
Rating breakdown 6,022 reviews
5 Stars
4,264
4 Stars
1,244
3 Stars
335
2 Stars
81
1 Star
98
93%of customers recommend this product.
(
5,051 out of
5,443)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit
Customer Rating
4
Nice Microwave But...
on July 31, 2022
Posted by: Ricardus
from San Francisco, CA
[This review was collected as part of a promotion.] Our first of these went bad in a little less than five years; because it was part of a set (dishwaher, oven, etc.), we purchased the exact same model as it hadn't changed. It's a good microwave, but the drawback is that it only lasted 5 years - we expected a bit better but maybe our expectations were/are too high. No slam - as microwaves go, it's good, just shouldn't go bad in 5 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Microwave
on October 15, 2022
Posted by: Diane
from CT
[This review was collected as part of a promotion.] We needed to replace our microwave. This one fit perfectly and looks great. The only issue I have with it is the instructions are very minimal and do not explain that there is no start, stop, or clear button. We had to call the company to figure out how to turn it on and off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Lifespan
on December 3, 2022
Posted by: Lotus_Codex
from Fresno, CA
[This review was collected as part of a promotion.] I bought this microwave 9 months ago and it already dose not heat up food. A Microwave that can not even make it a year without having an internal part break, is not something I would recommend someone to purchase!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 6, 2022
Thank you for sharing your insights with us, Lotus_Codex. It's hard for us to hear that you had a negative experience with your Microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/642738MJH or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Vent Fan not working
on December 27, 2022
Posted by: Satisfied
[This review was collected as part of a promotion.] My microwave came with the new build as part of the appliance package. In testing out the appliance, I immediately became aware that their was no suction at all; even with the vent fan on HIGH. The steam from the stove rose in front of the microwave and to my upper cabinets which unfortunately damaged them (and the damaged cabinets is the reason for the 1 star). Customer care was supposed to take care of this, but I've heard nothing yet. I don't know if it's something that can be fixed or if it needs to be replaced, but I'm patiently waiting.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 12, 2023
Thank you for sharing your insights with us, Satisfied. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
microw
on January 24, 2023
Posted by: Becca
from Washington county, pa
[This review was collected as part of a promotion.] Nice microwave. No complaints. Builder installed. Satisfied so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Service is terrible !
on January 27, 2023
Posted by: pat76
[This review was collected as part of a promotion.] On 12/25/22 while using my microwave it sparked in one corner and has me very concerned as to why this happened. In the weeks that followed I tried to reach a representative via phone to no avail. I looked on-line and in my instruction manual and found no answers as to why this happened. I finally did a chat and was told the wait time is 45-50 minutes which is unacceptable. I would not recommend Whirlpool as a good company to deal with. Very dissatisfied.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on January 29, 2023
Posted by: Nana
from Vinemont, Alabama
[This review was collected as part of a promotion.] This is the second Whirlpool microwave I have owned and I like the feature that allows you to turn off the turntable for longer dishes. I also like the "hold warm" feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Me and my wife love the microwave
on February 19, 2023
Posted by: O.b. carpentry
from Miami
[This review was collected as part of a promotion.] I bought it for my wife for Christmas and she can't stop talking about it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com