Customer reviews from shop.mattel.com
Mattel - ESCAPE ROOM IN A BOX WEREWOLF - Black, Yellow
Average customer rating
3.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
1
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Mattel - ESCAPE ROOM IN A BOX WEREWOLF - Black, Yellow
Customer Rating
3
Incorrect Pieces
on August 2, 2022
Posted by: RuthieReviewer
from Delaware
I got this for my birthday. Great product with lots of components. I think it was too difficult for two people to finish in the hour time limit, although we would have had a better chance if our box didn't include an incorrect piece. One of the anagram puzzles has 5 letter cubes, and one of the letters was a duplicate, making the puzzle impossible to solve without looking up the answer. Confirmed on re-boxing that what we got was a mistake. Disappointed because otherwise it was very well done.
I would recommend this to a friend!
Response from shop.mattel.comBy Mattel, Consumer Services, August 3, 2022
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
