Customer reviews from Mattel Shop
Mattel - ESCAPE ROOM IN A BOX WEREWOLF
Average customer rating
3.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
1
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Mattel - ESCAPE ROOM IN A BOX WEREWOLF
Customer Rating
3
Incorrect Pieces
on August 2, 2022
Posted by: RuthieReviewer
from Delaware
I got this for my birthday. Great product with lots of components. I think it was too difficult for two people to finish in the hour time limit, although we would have had a better chance if our box didn't include an incorrect piece. One of the anagram puzzles has 5 letter cubes, and one of the letters was a duplicate, making the puzzle impossible to solve without looking up the answer. Confirmed on re-boxing that what we got was a mistake. Disappointed because otherwise it was very well done.
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, August 3, 2022
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
2
Not all puzzles and pieces were in the box.
on June 26, 2022
Posted by: Greg29
from Kansas City
We purchased this completely wrapped and unopened. During the game, we realized certain puzzles were not in the game at all. What would’ve been P3, P4, P5, P6, and P7 were nowhere to be seen. The lock for the antidote was broken and wouldn’t re-lock. There was no key for the padlocked box. The 4 pieces to assemble an animal skull only had the teeth particles, nothing else. This was a very disappointing first time experience with this company. The other puzzles that we had were alright. More likely won’t continue with this brand.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, Mattel Consumer Services, June 27, 2022
We’re sorry to hear this. Please call Consumer Support at 1-800-524-8697, Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Please make more versions!!
on April 11, 2021
Posted by: KellynD
from Santa Cruz, CA
My family and I love the “Escape Room in Box” series of games. What sets these apart from other escape room style board games, is the level of detail and interactive components. They are challenging and we’ve managed to “beat” 2/3 but hoping to have more versions come out!!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
BEST ESCAPE ROOM GAME!
on January 1, 2021
Posted by: Clt33
from New Jersey
I have bought this and the “Flashback” one and they are both so much fun! Everyone I played with agreed this is one of the best escape room box version we have ever played! I like how it is more interactive than others. It really feels close to being at an escape room. I hope they keep making more!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
4
Printable Refill Kit
on September 10, 2020
Posted by: Suie
from NS
I heard there are Printable Refill Kits for this game. How do I purchase one
I would recommend this to a friend!
Response from Mattel ShopBy Consumer Services, September 15, 2020
Reach out to our Consumer Services team for help with refills! https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Shop
Customer Rating
3
Missing pieces
on August 10, 2019
Posted by: Hrwyer
from Roseau Minnesota
Our family loves escape room games. I bought this because my daughter loves werewolves so I knew she would be interested. She also loved that it had actual locks! Super awesome!!
I would’ve loved to give it more stars but we were missing pieces (bummer) so we couldn’t complete it without using the answers. thank goodness there were hints, and answers included! Yes these games are one time use, but it’s cheaper than going out to an actual escape room.
I would’ve loved to give it more stars but we were missing pieces (bummer) so we couldn’t complete it without using the answers. thank goodness there were hints, and answers included! Yes these games are one time use, but it’s cheaper than going out to an actual escape room.
I would recommend this to a friend!
Response from Mattel ShopBy Consumer Services, August 12, 2019
We are very sorry to hear parts were missing! We would like to help right away. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
1
One time thing
on March 18, 2019
Posted by: Daph72003
from Davie,FL
Unhappy with this game . We should be able to get a few more uses out of it. Not worth the $$
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Service, March 19, 2019
We appreciate the time you took to provide your feedback and apologize for any disappointment. We will forward your comment to the design team.
Written by a customer while visiting Mattel Shop
Customer Rating
5
So much fun!
on December 12, 2018
Posted by: lolo12
from Montreal, QC
I happen to come across this game and I am so glad I did! Was so exciting, felt like I was in an actual escape room! The only thing I am sad about is not being able to play again! Mattel should create different versions! Hope you do!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop