Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product.
(
166 out of
273)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
5
Best Phone Yet
on March 15, 2018
Posted by: SSUser9876
from South
Expertise:Expert
Coming from the S7, this was a leap forward with a larger screen, faster everything, larger/better/ brighter display, powerful features. Samsung made it easy to transfer everything I chose to transfer from the old phone. The S9 uses a USB-C connection so I'm having to order new charging cables for car and work. The S7 charger works though, just not the cables. The sound on the S9 has greatly improved. Can actually hear things in music that I never could on the S7 via speakers. The only issues I've come across thus far is the ability to assign a specific SMS tone to certain individuals. So far, all I see is the ability to set a ringtone and the default notification tone is always used for SMS. Got the phone yesterday. Woke up this morning and it had a software update waiting. Samsung is a step ahead. Using this on Verizon. Just swapped SIM from old S7 to the S9 and worked like a charm.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: custom sms tones for certain contacts?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone In the Market
on March 15, 2018
Posted by: Shakli
from Troy, MI, USA
Expertise:Intermediate
I just switched to Samsung. This is the most amazing phone, with a gorgeous design, and very reasonable price for the advanced features that are being offered.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good all around phone
on January 18, 2019
Posted by: Dblock25
from New Jersey
Expertise:Expert
Another Samsung phone. I've been using Samsung's phones since the galaxy s3, the reality is the galaxy s9 is good all around but not perfect, there's the notorious lag & don't even let me get started on the updates i have the unlocked version and you'll think you'll get fast updates on the contrary. If you're looking for fast updates and lag free phones then you need to look at something like the pixels phones or the lg.. would not recommend this phone if those are your priorities..
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Hello Future - Hello Galaxy S9
on April 29, 2018
Posted by: Robertcb3
from Los Angeles, CA, USA
Expertise:Expert
This is one of the most innovative phones I've ever used. It has a beautiful screen with deep rich colors that make watching Netflix a joy. Also, the sound on this phone is amazing too. Truly, the future of smart phones has arrived via the Galaxy S9. I look forward to enjoying it for many years to come.
Pros: Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
perfection
on March 24, 2018
Posted by: rinaldi22
from Boston, MA, USA
Expertise:Expert
I love my new phone, going from the s7 to the s9 is a huge upgrade, and the features are way cooler. I am still getting used to it, but i must say i love the design and look to it just as much as all the options it has. In my eye the iPhone has nothing on this phone. oh and the speaker has improved so much i was shocked how louder it was
Pros: Bright display, Realistic color, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switched from iPhone 7+
on November 13, 2018
Posted by: candyallis2014
from Ohio
Expertise:Expert
I am really enjoying this phone. Android is Android, but the features that this phone has to offer are awesome. The camera is amazing and all the options in it are really cool. The phone is really slick without a case, so i did purchase one. It is smaller than the iPhone 7+ but it has a bigger screen which is neat.l
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
every thing
on February 20, 2019
Posted by: samsung fan24658972639875
the edge display is great it also has a headphone jack
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Common Moisture Detected problem!!!!!! WONT CHARGE
on July 8, 2019
Posted by: AleshaH
from Iowa
Expertise:Expert
I bought this phone in November 2018 and now June 2019 stopped charging saying there is moisture in the port! I had to go buy a wireless charger which is a hassle if I want to use it in the car ect. my mom has a Note 9 and its doing the same thing. While doing research I have seen this problem pop up a lot. Will be thinking about a different brand next time.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US