Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5 out of 5
3.5
(308 Reviews)
Open Ratings Snapshot
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product. 
(
166 out of 273
)
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Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
4 out of 5
4
Almost Perfect
on February 24, 2019
Posted by: LadyOfQ
from Indiana
Expertise:Expert
I love this phone. It's cute, and amazing in almost every way. The only downside is the screen. It scratches easily, and any screen cover makes typing hard. Also the preloaded software is pretty pushy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall - Nice phone. Miss the flat Screen
on October 22, 2018
Posted by: Stephen PK
from West Bloomfield, MI
Expertise:Expert
Just bought this phone about a week ago. It's a shame that Samsung went exclusively with the Edge screen, as the traditional flat screen was preferred by most users. The Edge Screen makes this phone very sensitive to touch. Even disabling the Edge options does not help.
The camera resolution is awesome and the ability to delete unwanted applications is critical. The phone size was a critical decision factor for its selection. It's about 1/2" longer then my Galaxy S6.
I wish Samsung had supplied a Micro-USB to USB-C connector like they did with the Galaxy S8, however, for $ 10 I found them at a local computer store.
If you're a traditional flag screen phone user, I would not recommend this phone. If you are a Samsung product owner and like new features, try it out.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on October 6, 2020
Posted by: Natahn
from Pittsburgh, PA
i have had this phone for over a year now. here is what i think about it.
the display is still great! it is obviously very sharp and vivid.
performance is still alright. it still holds its edge against todays mid-rangers.
cameras are still very good for what i do, night and hdr modes seem to of gotten even better with software updates. my only complaint is the video quality is merely okay, but its nowhere near bad.
the battery life is definitely the worst part of this phone. its not exactly horrible, its that you should probably expect to carry a charger if you plan to use the phone all day. i got around 5 hours of screen-on-time at the very most.
overall, find a good deal. don't pay almost full retail price.
I would recommend this to a friend!
Value
3 out of 5
3
Design
5 out of 5
5
Performance
4 out of 5
4
Features
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!
on March 8, 2019
Posted by: Rocketman1
from Huntington Beach, CA
Expertise:Intermediate
I know a lot of people will talk about decreased sales numbers due to the minimal upgrades over the Galaxy S8. If you're asking yourself if it's worth upgrading from an S8 to an S9.... the answer is yes!! The physical features may have been minimal compared to the S8, but almost everything else internally is so much better. Apps open faster, the camera takes infinitely better pictures, and the multitasking is so much easier than before. One of the few physical features they did update was the fingerprint scanner, and it is in a much better place. You're much less likely to keep touching your camera lens searching for the scanner.
This phone is definitely worth a look.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best features and phone ever
on March 20, 2019
Posted by: 319smith
from sickerville,nj
Expertise:Intermediate
I just purchased this s9 amazing coming from a s5 what a difference.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
upgrade from S6 to this S9 I fell in love with it
on January 6, 2019
Posted by: Chris07
from El Paso TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I was struggling with my Samsung s6 model due to no more updates from Samsung and my camera had a crack I had to upgrade so i did the S9 its a nice phone but I believe its still lacking camera benefits the S6 had a better camera in my opinion 16MP to S9 12MP believe me I can tell the difference just some changes here and there also that i believe they should try making Bixby work out its so irritating
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best small high end phone 2018
on February 15, 2019
Posted by: in2caffeine
from Hampton, VA
Expertise:Expert
This is the best small high end phone of 2018. Everything you need, including a headphone jack.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Last update wiped out my Samsung Notes
on April 2, 2020
Posted by: Jen Blossom
from Indiana
The last system update all but deleted the Samsung Notes content on this phone! I use this feature a lot and save a lot of important things in there and with the latest update, when you go to open an individual note, it's completely blank even though I can still see a small portion of the content in the thumbnail view. The only way I can view the note in its entirety is to email it to myself and open at that way. Please fix this!
I've had this phone for over a year now and one of the features that sold me was the camera which I find to be probably its greatest feature. However, the camera has become extremely slow to focus and, not sure why. I've missed some extraordinary shots because of this.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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