Customer reviews from ATT.com
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
4.4
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
287
4 Stars
78
3 Stars
34
2 Stars
17
1 Star
13
88%of customers recommend this product.
(
336 out of
381)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
1
Charging pot
on November 6, 2019
Posted by: Shannon S
I feel that I pay too much for this phone for the charging port to keep going out when I'm using all manufactured equipment (Samsung Electronics) I've had 2 Samsung S9 in 2years and the charging port went out on both.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Very expensive
on August 20, 2018
Posted by: baldman
from Alaska
The Samsung S9 is a good phone. I like that even with a life proof cover it still will fit in my Carhartt thigh side pocket. One problem that I do have is the edge screen is difficult to click on somethings with the cover on it. But as expensive as the phone is I would not use it with out a cover. I seem to get better battery time with the S9 than I did with my old S7. Over all I like the phone but some of the changes, such as Bixby, is a waste and some of the apps I was using with my S7 don't work as well or don't work with the new OS. The cost and some of the software changes make it a negative. But the battery life is good and over all it is a big upgrade from a S7 to a S9.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great Quality Phone
on November 6, 2018
Posted by: Carios310
from Los Angeles, California
The phones pictures are amazing they come out so crisp all my friends and family love them. The volume on this thing is outstanding, I can here my music from a room away. I mostly love the fact that I can unlock my phone with a single touch and use Samsung pay with a single swipe up.
The only thing I am starting to dislike is that I have to type harder for the phone to sense it. I'm still getting used to it so my spelling is terrible most of the time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
No very good
on March 8, 2019
Posted by: Jarbuckle
from Gold canyon, arizona
Besides the curved glass and my fat fingers pressing things on the corners.. i dislike this phone with all my being. Quickbooks doesnt run. So running a business off a s9 terrible. Battery life in my area thru winter. Terrible. Got the phone to save a few dollars on my bill. Proving to be a waste of money. New update reset all of my sounds and ringtones. Not a huge issue. But not enjoying the samsung experience at all.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
The cons weigh out the pros in my opinion
on May 14, 2018
Posted by: teetee2001
from WV
To start w the Pros:
** great battery life
** camera decent (nothing extra special)
** small compact.. great for those who dont like the huge phones
** great battery life
** camera decent (nothing extra special)
** small compact.. great for those who dont like the huge phones
Cons:
** keyboard is not as user friendly (only one keyboard option)
** Bixby voice recognition is worse than Googles, so usually have to type everything in.
** If you use the messages app.. u will have to share the same notification tone as all other apps (the option in messages to change the notification tone doesnt work)
** Theres no way to have a different message tone per contact (it has been taken away)
** In order to get the 2 options above u have to use a 3rd party app like Textra.
** The Caller ID Name is not available on the S9.
** keyboard is not as user friendly (only one keyboard option)
** Bixby voice recognition is worse than Googles, so usually have to type everything in.
** If you use the messages app.. u will have to share the same notification tone as all other apps (the option in messages to change the notification tone doesnt work)
** Theres no way to have a different message tone per contact (it has been taken away)
** In order to get the 2 options above u have to use a 3rd party app like Textra.
** The Caller ID Name is not available on the S9.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
No freeze up every hour like my previous phone
on August 7, 2018
Posted by: Pink Patty
from Berea, KY
The phone performs faster than my galaxy s4 was performing. I am very disappointed about the little features that I liked on my previous phone, though. The messaging app does not allow for customization of colors, background, or notification sounds. I was worried that this phone would be too big for my hand like the galaxy s3 was, but it is slim enough that I can hold it with my small hands. I do not like the Bixby and as soon as I figure out how to turn it off, I will. I do like the pink Icon package that I was able to download. All in all, I am glad I have the new phone. Just wish I could customize my little message app.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Expected it to be the best ever disappointed
on May 7, 2018
Posted by: JazzTill
from Saginaw mi
Small has a bunch of ads that pop up very irritating if my watching Netflix it kicks me completely out for a ad
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
too narrow
on March 22, 2018
Posted by: cdagel
from Sibley, IA
I liked all excpet the size. I thought it was too narrow and felt like it was slipping out of my hands. I ended up sending it back.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com