Customer reviews from ATT.com
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
4.4
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
287
4 Stars
78
3 Stars
34
2 Stars
17
1 Star
13
88%of customers recommend this product.
(
336 out of
381)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
4
Like my new phone
on March 26, 2018
Posted by: Still old but kicking
from Houston, texas
I had a Samsung S5 and the screen started doing weird things so time for a new phone. The Galaxy S9 was just coming out and decided to pre order it. Screen is much clearer than what I was use to and had to get use to the wrap around screen. Seems to make it more touchy but a case solved that problem. Phone calls are much clearer and easier to understand and hear callers on speaker phone. The only negative I can see so far is the ability to send pictures by text or email. My other phone was super easy to do and easy to remember but it seems to take a little thought to do the new one. Overall I’m pleased with the phone and hope that I can get as many years out of this one, like my last phone. My husband always says his iPhone is far superior but I get better reception, more bars and better pictures with my phone and we’re with the same carrier. I’m staying with Samsung,
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great Phone!
on March 27, 2018
Posted by: Jjones0269
from Columbia, MO
So far I've been using my new Samsung Galaxy S9 for about 5 days now, heavy use each day. It's still a little early but I have no major complaints about it. It's definitely a step up from my old Galaxy S6 Active. I'd still have my old S6 but the digitizer was dying a slow painful death and I had to upgrade right away. The S9 is much faster (but not quite as fast as the European version's processor). It's easy to learn if you are already a previous Samsung owner. Bixby still needs a little work, but useful still. The camera works flawlessly and has some awesome features. Sound from the both bottom and top firing speakers is a superb improvement over previous Samsung galaxy models. Switching to the new S9 from my S6 was easy as could be in terms of transferring all my apps, photos, contacts, etc. Previous times I had to install the mobile transfer app but not with the S9. During setup I was given the option to connect my old phone with the new S9 via the supplied cable and adapter. The entire transfer took about 30 minutes and I lost absolutely NOTHING from my old phone (including my call history, texts, photos, videos, music, memos, etc!)... Battery life is acceptable and I get a full day out of it with heavy usage, much better than my old S6. The fingerprint scanner is quick and simple to unlock the phone and in a much better location than on older models. I tried fooling it several times but couldn't. It seems pretty sturdy too - I've dropped it twice, once on a tile floor, once on concrete from waist level with no damage to it (I do have a thin cover/case on it.) Overall I'm impressed with the phone and happy with my decision to upgrade to the S9.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Really nice phone!
on March 21, 2018
Posted by: TommyC
from St. Louis, MO
Had to upgrade from my S6,which I loved. This bigger, much nicer screen. The visual scan security protocol is interesting, doesn't work in the dark but can default to regular sign-in.Bought case & face cover as this rounded screenisn't as protected as the S6. So far, very pleased.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great phone
on March 22, 2018
Posted by: Nikado
from Missouri
I was skeptical of the tall design at first, but you are able to make the notifications pull down by checking an option that lets them come down anytime you drag down on the homescreen no matter where your finger is on it, so you don't have to go all the way to the top of the phone. After you figure that out you get to use the full length of the screen to read even more of a webpage or a text etc, which is nice.
The performance is great, the battery life is pretty good. The screen is curved just like the s6/7 edge and glass screen protectors like to pop up/off when a case presses against the sides of it. You can either get a plastic protector or there are a few glass protectors that have adhesive you apply before putting the screen on. Of course your luck will vary, some cases don't press on the screen protectors like others.
The iris/face scanner is really nice. I don't know how but the iris scanner even works in pitch black darkness. This means you have a face/iris/finger/code to unlock your device so one way or another you can unlock it.
Oh and I forgot to mention the most significant thing. Because it is tall and not wide, this somehow makes it the perfect width for texting. I text with one thumb and I've never had a phone that texts as good as this one. The keys are the perfect spacing and when I initially started texting I noticed I wasn't making any mistakes, at all. My thumb was hitting everything perfectly. On wider/bigger phones you have to stretch your thumb to some keys and it just creates an inaccurate experience. No such problem on this phone, it is a texting dream.
It also has a blood pressure sensor in it, but you have to google to get the right app to do it.
Overall I'm very impressed. If I had 1 thing to complain about it would be the curved screen. I know they want to give it a sort of *infinity* edge screen but it doesn't seem to gain you anything and hitting a button that is on the very edge can be somewhat less sensitive than the main part of the screen, but this is very minor and barely ever noticed. It is a great phone. Get the edge 24 month as it is the best deal and get a new phone every year.
Written by a customer while visiting ATT.com
Customer Rating
5
Love It
on March 20, 2018
Posted by: Maggies s9
from Wenonah, NJ
I have only purchased Galaxy phones , but this one is by far the best one yet. The display is clear, the options available are great, and the ease of transition from the S7 to the S9 was perfect.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Good product
on March 20, 2018
Posted by: Munchkins
from Harrisburg, PA
I went from HTC to the Samsung Galaxy S9, I am still getting used to using it, but it is very much user friendly. Once I know how to do everything that I want it to do, it will be a very successful purchase. Good product! Would recommend to anyone that does not want the iPhone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
great phone
on March 26, 2018
Posted by: Lrsm89
from Beckley WV
love this phone..great camera and features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Great camera
on July 13, 2018
Posted by: Meldoy
from Eugene, OR
I like the S9, but if I had it to do over again I would get the S9+. My mother has a + and the camera is stunning.
I would recommend this to a friend!
Written by a customer while visiting ATT.com