The on-line upgrade experience was very simple and the at home setup was easy and quick. There were a couple of times that I could see a not very tech savy person would have stumbled, but overall a good experience.
It's a great phone. I wish someone would have told me it's not a universal charging cord for the Android. I really don't want to have to buy another one from ATT. They should give 2 charging cords in my opinion. Thank you.
If you are bluetoothed to headsets you CANNOT hear your notifications on your phone. So if you do not have your headsets in your ears you have just missed a text. And this really sucks.