Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product.
(
166 out of
273)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
5
Most Reliable Phone!
on September 29, 2022
Posted by: S9IsTheBest
from Sacramento, CA
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone ever since it came out and it is still going just as strong as it did on the first day! Very reliable, durable, amazing quality and a must have for everyone!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cell
on October 2, 2022
Posted by: Naomi
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Easy to navigate and a quick processor. Compact but not to big. 1 hand holding n texting
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fast and powerful
on October 6, 2022
Posted by: LuvMeS9
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few years ago already and its lasting me. Works great and can do many more features than even if I had a new phone that costs cheaper.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy best
on October 9, 2022
Posted by: BiggDaddyTwinn
from Baltimore MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been a galaxy fan for as long as they have been in production and well continue to be as long as the quality and performance doesn't change.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on October 13, 2022
Posted by: BusyB86
from Palm bay,FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for about 6 months and I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best
on October 28, 2022
Posted by: Vnlpp
from Silver Spring, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] Perfect phone with the less unnecessary apps and ability to disable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy S9 is Junk
on November 7, 2022
Posted by: Lika564
This is my second one and I am not pleased to have it. It keeps having problems with the charging port. I thought I just kept picking the wrong phone but my husband's Galaxy S9 has the same problem. It makes it difficult to be able to charge it since it only charges on the slower flat chargers. It needs to be charged more often and longer.
Response from Samsung USBy Bethany, Social Commerce, November 8, 2022
Hi Lika564,
We appreciate you taking the time to review the Samsung Galaxy S9. We value your opinion as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S9. We value your opinion as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy 9 Charging Issue
on November 7, 2022
Posted by: Lika564
This is my second one and I am not pleased to have it. It keeps having problems with the charging port. I thought I just kept picking the wrong phone but my husband's Galaxy S9 has the same issue. You use the USB to charge it and it immediately warns you to remove it. It makes it difficult to be able to charge it since it only charges on the slower flat chargers and sometimes not even then. It needs to be charged more often and longer. I won't be buying this one again and if the 5G crap allows, I may go back to the 8. It had no issues except that it couldn't handle G5 and no updates allowed it.
Response from Samsung USBy Bethany, Social Commerce, November 9, 2022
Hello Lika564,
Thank you for your review of the Samsung Galaxy S9. I've attached links to Samsung Support and Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Samsung | uBreakiFix
Thank you for your review of the Samsung Galaxy S9. I've attached links to Samsung Support and Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Samsung | uBreakiFix
Written by a customer while visiting Samsung US