Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5 out of 5
3.5
(308 Reviews)
Open Ratings Snapshot
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product. 
(
166 out of 273
)
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Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
1 out of 5
1
Worse phone I have ever owned
on June 14, 2020
Posted by: Dont buy this phone
from Redlands CA
Expertise:Intermediate
Had it for less than a year. Black out spots on screen that wont allow you to click on links. Camera is terrible with zoom the worse I have ever had. Pictures are grainy and not focused. Apps have problems with linking and email apps at time dont display hotlines. I will never buy a Samsung agaon.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disaster of a phone
on July 15, 2020
Posted by: Lduff
from Birmingham, Michigan
Expertise:Intermediate
Every time I put the S9 plus in my pocket even after shutting it down it calls people, it changes my settings, it pulls up Bixby, etc,etc,etc... very frustrating!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
2 Year Review
on July 24, 2020
Posted by: GU22
even after 2 years, i still believe this is the best phone samsung has released. i have never had a problem with this phone. still quick, solid, and reliable. also, the best design from samsung (nice full screen, smartly placed camera, and no annoying front camera in your screen). i will use this phone for another 2 years if i can.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
1 year review
on September 7, 2020
Posted by: Kaw1966
from Illinois
i've had my ssmsung 9 for over a year now and it has not failed me once. far superior to my last phone which was an apple 6. i love everything about my phone
the one and only thing that i am not thrilled about is the low light picture taking ability that was in my opinion overly advertised. but everything else, on point!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, fast and reliable!
on July 10, 2020
Posted by: Yogablitz
from Ohio
i've had my galaxy s9 about a year and a half now. it's been very reliable with no problems. i use it all day every day for calls, texting, photos, navigation (gps), games, shopping, paying bills, streaming music and video, you name it. it's the best phone i've had.
I would recommend this to a friend!
Value
5 out of 5
5
Design
5 out of 5
5
Performance
5 out of 5
5
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Inside Great Outside Whack
on July 11, 2020
Posted by: Harper502
from Louisville, KY
i only got this because my old s8 active was acting up & was still under warranty but that model wasnt available for i was forced to go up a level.....i cracked the screen within 4 days for getting it while waiting for my case to arrive.....i hate that factor.....the s8 activate is beast mode built in case i drove over it with my father's 05 ford 350 work utility truck no cracks no scratches nothing, s9 on a normal kitchen floor less then 5 feet & boom cracked
I would recommend this to a friend!
Value
4 out of 5
4
Design
2 out of 5
2
Performance
5 out of 5
5
Features
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Size and ease of use
on July 13, 2020
Posted by: Gene
from Mattoon IL
it takes great pictures, and has a sd slot which is great. the rest of my family have i-phones but i love the s9.
I would recommend this to a friend!
Value
5 out of 5
5
Design
5 out of 5
5
Performance
5 out of 5
5
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Nothing
on July 14, 2020
Posted by: Ally
i bought the samsung s9 and was told that it was a great phone. well my problem is that no matter how many screen guards i get. they always crack. i'm sick of it. i've had to get at least 2 a week. and its becoming more cost wise than i paid for the phone. ridiculous. so no i don't reccomend this phone
No, I would not recommend this to a friend.
Value
1 out of 5
1
Design
1 out of 5
1
Performance
3 out of 5
3
Features
1 out of 5
1
Written by a customer while visiting Samsung US
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