Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product.
(
166 out of
273)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
1
Downgrade :'(
on January 27, 2020
Posted by: jd123
from Guelph, Canada
Expertise:Intermediate
I'm still paying this off and it's been disappointing. Downgrade from the S7 in terms of battery life. Had problems with the running of the software too, phone battery will display 15% -> 6% -> 2% in under 10 seconds.
Features
5
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Very Fast, Great Camera, Hope It Gets Android 11!
on February 10, 2020
Posted by: Djnjd09
from Guilford, CT
Expertise:Intermediate
It is great! The 4k camera and screen is great! The speed of the device, though, is insanely fast! The 4gb ram acts like 8gb ram! The people that say this phone sucks are wrong and probably apple users. I Love this and i think everyone should get it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Its an okay phone but it is a Samsung
on March 4, 2020
Posted by: mcarthurdw
from Deltona, Florida
Expertise:Intermediate
It's an okay phone over all, but like every other Samsung product I have purchased it has issues. It does not seem capable of reconnecting to my home WiFi without being forced to do so.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Barely Functional
on May 6, 2020
Posted by: Boyoftheinternet
Expertise:Intermediate
After just 7 months to say my phone is great would be a lie, as I type this my phone cant even keep up with me as I wait for it keep up, there are so many little problems that every day make apple look more and more appealing
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung
on May 7, 2020
Posted by: Lexie
from Johnstown pa
I bought this phone 2 years ago and it still works perfectly fine!One thing I do not like about android smartphones is after you have them more than 2 years the software dont work as great when you buy it!Overall the performance is great on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on May 14, 2020
Posted by: M C X
from Minneapolis
Expertise:Intermediate
I've had this phone for a little over a year now and I can definitely say it is the best phone I have ever had. It functions very well, pleasant interface, great camera. (I've had iPhone user's compliment the camera) The front glass is also impressively durable. I highly recommend this phone for anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Survived under water
on May 17, 2020
Posted by: Debbiej
from W. Bloomfield, MI
Expertise:Intermediate
My husband dropped his phone into the marina water. He was determined to retrieve it. He went out and bought a very large fishing net. 4 hours later he finally found his phone. We noticed it was still on. We turned it off and put it in rice for 36 hours. He charged it, turned it on, and it was like nothing happened. It is working perfectly. We thought this was amazing! Samsung phones are definitely worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on June 13, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] i love my phone ! i've had my galaxy s9 since december of 2019 and i've literally never had a problem with it. the camera quality is amazing, i love that i can unlock my phone and multiple apps using my fingerprint. the only thing i'm bummed about is the back camera lens broke recently out of nowhere! i took a picture, picked up my phone about 4seconds later and it looked like someone stabbed the back lens with a pen or something! super weird...really bummed because i don't want my camera to break as i use it a lot! but over all this phone is a great phone && i don't plan to upgrade for awhile ! :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US