Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product.
(
166 out of
273)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
5
Ease of use
on December 10, 2022
Posted by: Babs
from Florida, fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the phone for a few years and it continues to handle everything I need it to. Great value!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a wonderful phone.
on December 25, 2022
Posted by: Chris
from Columbia south carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had android all my life, and I havnt had a better android than a galaxy. The S9 is a really good product however, its only downfall is heating up to fast or the battery dying to fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful layout. Very easy to navigate
on December 25, 2022
Posted by: CYCUSH
from Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this same phone 3+ years & STILL love it!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Issues with security
on March 27, 2018
Posted by: odb2
from Oregon, USA
Expertise:Intermediate
Twice I set up pin code and phone does not remember code when I reboot. This has caused me to hard reset phone twice
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Some change is not good
on April 21, 2018
Posted by: DW56
from Florida, USA
Expertise:Beginner
I owned an S5 Samsung for many years and enjoyed the phone. I decided it was time for an up grade.so I went out and purchased the S9. I noticed that on my new S9 that the contact list font and the text font is way smaller then on the S5 which for me is quite annoying. I would hope that an up date is coming to fix it. Other then a few possible privacy issues that you can opt out of I am getting used to my new phone.
Pros: Bright display
Cons: high priced, small font
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 1, 2018
Posted by: Jmgg
from So cal
Expertise:Intermediate
The only thing is the screen is not as sensitive as S7. I have to press harder or more than once to type. Also, I liked being able to use phone in a water proof pouch. But the S9 I can't use the pouch. Doesn't work through the pouch like S7.
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed compared to S8+
on September 5, 2018
Posted by: KCarey
from San Francisco
Expertise:Expert
Seems like although the smallerscreen from the S8+ I had before I don
t see the improvement from the S8 to the S9. Waste of an upgrade and a RELEASE>
t see the improvement from the S8 to the S9. Waste of an upgrade and a RELEASE>
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S9 - Battery charging problem
on October 9, 2018
Posted by: KISHAN
from 08817
Expertise:Expert
Purchased a Samsung Galaxy S9 and it seems that the phone is having battery or charging problem. I highly think its battery problem since I check the charging and remove the charging cord. Battery drains super fast and heats up the phone while charging. Also noticed that I did not receive any type of accessories such as fast charging Or DeX Pad although there was a promotion going on at the time when I purchased the phone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US