Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
130
4 Stars
48
3 Stars
41
2 Stars
33
1 Star
56
61%of customers recommend this product.
(
166 out of
273)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
1
Hiddin feature - slow montion view is max 6 -7 se
on December 26, 2018
Posted by: Ajay77
from New Jersey
Expertise:Intermediate
Bought phone month back, surprisingly get to know "Hidden feature" that slow motion is maximum 6-7 sec
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on October 3, 2018
Posted by: John h
from Los Angeles California
Expertise:Expert
Best 360 camera ever, it is a awesome camera for almost anything that you can think of
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely in love
on March 13, 2018
Posted by: Mommy08
from Dawsonville, GA 30534, USA
Absolutely love it best ever I love Samsung phone s and I am a single of 8 and want and need to have a good phone.
Pros: Bright display, Durable, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Custom message tones gone
on April 24, 2018
Posted by: Candygirl415
from Pennsylvania
Expertise:Intermediate
I just upgraded from my S6 to the S9. While I am still learning the new phone, one thing I absolutely HATE about it is that you can't set custom text message notifications for your contacts. That's very important for me to have, enough so that if Samsung doesn't update the software and add that option soon, I will be returning this phone and going with an iPhone. I have never had one, only had Galaxy, but this option is a must for me. I need to know who is texting without dropping everything I am doing to look at the phone. Samsung PLEASE put this option back. It's ridiculous that you took it off. I know I can download another messaging app in order to have custom notifications, but I shouldn't have to do that. It was an option before and should be one now!!!! Please fix it, then I will leave a better review.
Cons: Did not meet expectations, no custom text message notifications, home button now touch screen
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Bixby, Samsungs' MS BOB. Note 9 not good
on November 1, 2018
Posted by: Sadaboutnote9andbixby
from New Hampshire
Expertise:Expert
I had MS BOB in the 80's, it sucked but it was at least functional, Bixby is the worst forced app I have ever had, adding that stupid Bixby button takes away being able to use several car mounts. So why is Samsung wasting our time. Totally disapointed in Samsung, for the first time ever. Battery life is not much better than my 3 year old S7+, I do have the added benefit of the Note 9 becoming a hand wamer, my S7+ never heated up. On a positive note, the yellow pin is pretty, well as long as it stays in the phone when you putbit down. Come on Samsung, scrap Bixby, and focus on better hardware.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Keep screwing up a good product
on February 27, 2019
Posted by: NMCajun
from Tijeras, NM
Expertise:Expert
Well, I don't know if I'm putting this where it's going to do any good, but here are my thoughts :
The recent changes made by Samsung are the absolute WORST they have every made. Basically, they have just gotten progressively worse. Instead of concentrating on things that NEED to be fixed, they always screw up what is already working - just trying to be "cutsy." Well, at least they have finally convinced me that, after all these years with Samsung, I need to change to an Apple iPhone. Thanks Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Use a flip phone instead!
on April 2, 2019
Posted by: Ihat3samsung
from Usa
Expertise:Intermediate
I hate this phone so much it's horrible. I rather not have a phone at all then have this stupid android. Someone needs to take android and throw it in the trash. Stupid phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I've never hated a phone till now
on April 20, 2020
Posted by: BadPhonesSuck
from Fl
Expertise:Intermediate
The last 3 phones I owned were the S5 active, S7 active (which overheated and died 2 years ago and was replaced by asurion insurance with a) S8 active which also overheated and died a month ago and asurion replaced it with this S9. Within a week of receiving this phone it fell out of my pocket and cracked in 3 corners as well as the back of the phone. It's so disappointing to have a brand new phone that already has more damage than any of my actives did after 2 years of use. I will never get another galaxy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US