Customer reviews from ATT.com
Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Average customer rating
4.4
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
287
4 Stars
78
3 Stars
34
2 Stars
17
1 Star
13
88%of customers recommend this product.
(
336 out of
381)
Customer Reviews for Simple Mobile - Samsung Galaxy S9 4G LTE with 64GB Memory Cell Phone - Midnight Black
Customer Rating
3
Good phone, lacking battery.
on October 9, 2018
Posted by: RickC42
from Dallas, TX
The phone gets 4 stars. The battery gets 2. The battery at first was amazing. Lasted all day. Now, after several updates, it goes down fast. Not sure what happened. Phone is only 5 months old.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Galaxy 9
on March 22, 2018
Posted by: Norwill
from Douglasville
I just love my Galaxy 9.i upgrade from a7 the best .Recommended
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Samsung Galaxy S9
on April 16, 2018
Posted by: CSS5
from Lake Villa, Illinois
I am not excited about the Samsung Galaxy S9. It is slow and sometimes it will stop for a few seconds while you are scrolling. My Samsung Galaxy S8 is faster and better than this Samsung Galaxy S9. Even the looks of this Galaxy S9 is not as exciting than the Galaxy S8.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Not what it is cranked up to be
on August 23, 2018
Posted by: coz1
from pa
My old galaxy 5 was much better. Texting is a chore. Tapping numbers, letters and symbols is difficult. Does not always respond. Have been temprted many times to throw it against the wall.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
Finally updated phone
on December 9, 2018
Posted by: Sugarman
from Louisiana
This phone has been wonderful. I've had take some time learning the ways to make it work properly, and instead of having a how to book, you now take the tutorial on the phone. This is nice, but not exactly my preference, I like to read before use, not being electronics savvy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Miss my S7
on March 21, 2019
Posted by: CBS9
from Iowa
Last fall I replaced my S7 with the S9. While the S9 has nice features, like more space and improved camera, I can't get past losing the dedicated buttons on the bottom of the screen. The three sliding buttons are sometimes visible and sometimes become visible when the bottom is swiped up. It takes two actions (swipe and select) to do the same thing a dedicated button did with one touch. Also, the three buttons appear and disappear unexpectedly at times, and wrong buttons can be touched. For example, when trying to hit the 'back' button, it has disappeared and I've accidentally touched the video call button in one of my apps.
One other frustration I have is with the rolled edge. If I'm holding the phone with one hand and also use the thumb of that hand to touch the screen, the base of my thumb touches the edge and the phone responds as if I intentionally touched that area. Never had that problem with the S7.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Sleek, but.......
on April 10, 2018
Posted by: Gen766
from Texas
The S9 is nice and sleek, but I'm unimpressed with some of the functions that are now gone. My previous phone was a Galaxy S5, so I don't know when they changed the charger, and removed some of the convenient texting functions, such as a box to check or uncheck when sending a group text so you could opt out of keeping it a group text but still send the message to everyone at once. I find there are more clicks you have to go through to accomplish small tasks such as setting alarms, and changing volume settings than previously. The are functions now missing or more complicated, such as adding a number to contacts from texts. I'm not a fan. If you want your phone to function more like an IPhone, you'll love the S9, but if you're a Galaxy fan, be prepared to do a lot more searching for things that were much more convenient previously.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Former iPhone User
on March 26, 2018
Posted by: gunnyht1963
from Chula Vista, California
My phone of choice was the iPhone. I've had just about every model. Until apple decided to slow my SE down (it would reboot 3 times daily) I never thought about changing. I'm extremely glad I did. I like my Galaxy S9. Google music converted all my iTunes songs so I didn't lose a thing. I'm still getting used to the phone but it's a fun journey. I can honestly say that I won't be going back to the iPhone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com