Customer reviews from harmanaudio.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Average customer rating
3.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
9
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
4
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Customer Rating
5
Great all around sound
on April 2, 2021
Posted by: JM87
from Buxton, Maine
I had the 3.1 and upgraded to the new 5.1. The sound is much crisper and the bass is very deep!
I would recommend this to a friend!
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Amazing sound!
on May 18, 2021
Posted by: KLR82
from Missouri
Once again JBL doesn’t disappoint. Tons of power and the option to have satellite speakers makes movie night like the theaters
I would recommend this to a friend!
Written by a customer while visiting harmanaudio.com
Customer Rating
1
Satellite speaker board faulty 19 mths. Quality ??
on January 3, 2022
Posted by: ANPB
from India
I bought this JBL Bar5.1 19 months back and left side satellite speaker started giving red flash light as soon as I remove it from unit. Though service team checked it, could understand that the board has gone faulty though I was doubting the battery. This is a massive hit on my impression about the quality that JBL maintain in their previous products I had experienced. For the price, JBL is expected to maintain the minimum quality to continue the belief we have on the brand please. It bring a lot of disappointment for a hardcore JBL lover.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Had some issues at first, but now works great!
on February 24, 2022
Posted by: Crishewin
from Wichita, KS
We've had this for about a year so far. When we were using the satellite speakers, there would be a bad crackling/breaks in the sound, which would make it basically pointless to use. We were thinking about calling customer service and initiating a return, but then we remember we never did the audio calibration. One night we finally did the calibration and it completely changed the game. No more crackling/cutting audio out. No more issues. The system works exactly as I imagined it now, and we love it!
Written by a customer while visiting harmanaudio.com
Customer Rating
2
broken down 3 times
on August 19, 2023
Posted by: RodrigoRiveros
It has already broken down 3 times. The first time the Subwoofer did not connect anymore, not even with the reset or connection procedures indicated. The technical service repaired it at no cost. The second time the SubWoofer no longer turned on; Tech support fixed it at cost. Now for the third time the Subwoofer DOES NOT CONNECT anymore, I already performed the Reset, the Pairing, and even the upgrade. Again it will go to technical support or to the trash.
By Customer Support, August 20, 2023
We appreciate you taking the time to provide us with your feedback on our Bar 5.1 Surround. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns with your unit, please contact our customer support via our official website or toll-free hotline.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Great Sound quality
on November 5, 2023
Posted by: Jobe
from Chicago, IL
I bought this soundbar about 2 weeks ago. We watched Elemental by Pixar and had the two floating speakers behind us. The sounds coming out of those were different than the sound coming through those was completely different than the sound coming put of the sound bar. It was really cool! Definitely recommend this product.
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Great deal on sale, but sub is a problem
on December 15, 2023
Posted by: DanLB71
from Frisco, Texas
Sound quality and build quality is excellent. Looks nicer than most sound bars too. My only complaint which is a big deal to me, is the sub can only work with this sound bar. I can't use a different sub and I can't use the sub it came with for anything else. This is a real problem for me as the space I'm using needs a much smaller sub. Glad I got this on sale for half price, otherwise I would have returned it because I can't use the included sub for anything.
Written by a customer while visiting harmanaudio.com