Customer reviews from harmanaudio.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Average customer rating
3.5
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
9
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
5
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Customer Rating
1
Wifi interference with system
on April 1, 2021
Posted by: Frustrating
from PA
The JBL system uses the same frequency as a common router will. This product will exhibit major interference due to this fact. The satellite speakers drop out and the subwoofer cracks and pops. If you have a mesh wifi system or even a router that is closer than 20’ from the spud system DO NOT BUY THIS as you’ll be very disappointed. JBL only offers the solution of (move your surround or router farther that 20’ from one another). Well if you have quality mesh point wifi that literally is not possible.
JBL you need to disclose this upfront rather than people scrambling for solutions.
Disappointed after years of enjoying their products.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy JBL, Customer Support, April 3, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations due to wireless connection issues. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
excellent sound
on March 24, 2021
Posted by: Abdul Gadah
from Columbus, Ohio
excellent sound and the bass is WOW get really loud..
Written by a customer while visiting harmanaudio.com
Customer Rating
5
on February 12, 2021
Posted by: Huntersdogs
from B.C. Michigan
Great sound the wireless sub will rattle the walls if you choose .and the satellite wireless speakers on soundbar make music and movies sound as if your in a Theater. Also love feature of being able to pair additional Bluetooth speaker to it .
I would recommend this to a friend!
Written by a customer while visiting harmanaudio.com
Customer Rating
2
Less than 3 weeks already broken
on November 7, 2020
Posted by: Bad luck
from California
The sound is great for the size. The sub rocks. But in less than 3 weeks its already broken. Doing an exchange hopefully smooth and easy.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Support, Customer Service, November 10, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Awesome Low End
on October 23, 2020
Posted by: Kev6
from Los Angeles,CA
You can really feel the power of the 10'' subwoofer in this set up. Mids are a little weak for music, but for movies and tv this soundbar is top notch. Set up was easy and straight forward, and the feature set is robust.
I would recommend this to a friend!
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Sound quality and bass!
on October 23, 2020
Posted by: IrfanK
from Illinois
Bought the Jlab 5.1 sound bar which has the de-attached speakers in both the corners which I really like about, the overall sound quality is great but not the best . I feel like there is less volume noise in speaker than more bass and treble noise . I would love to hear the volume at higher lever but not the bass and treble . I tried to play with settings but couldn’t get anywhere closer to the perfect sound .
I would recommend this to a friend!
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Great immersive sound
on August 5, 2020
Posted by: xdbu
from Miami, FL
The main reason I bought it was the detachable satellite speakers, which make this product really unique. The setup was a complicated by the fact that my wifi router was interfering with the signal to the satellite speakers. Took me a couple of days to figure that out. The documentation included didn't help much. After that I've been using it every day form months with no issues. I also have had no issues pairing it to my phone to play music. The sound is amazing. Very potent bass, no lags or distortion. My movies and video games sound amazing.
Written by a customer while visiting harmanaudio.com
Customer Rating
1
Poor 5.1 channel voice muffled - calibration FAIL
on March 1, 2020
Posted by: Renato
When I turn on, always starts muted; PCM mode works only with attached surround speakers, In 5.1 mode do not work, voice always muffled, decrease of overall quality when I detach the surround speakers, voices totally muffled. And is impossible to calibrate, always the message is FAIL.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Service, Customer Support, March 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting harmanaudio.com