Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
All around laptop
on July 6, 2019
Posted by: Shooter27
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] High quality and portable laptop, also extremely fast and easy to use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop for business
on July 6, 2019
Posted by: Hung Ngo
from HCMC
Verified Purchase:Yes
It changed my point about Chinese product, I think ThinkPad X1 is one of the best laptop for business. If the personal information is secured, I think it is one the best choice for any businessmen and businesswoman are looking a laptop for business.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Computer - Would buy again.
on July 6, 2019
Posted by: Adam P
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really fantastic laptop. It's extremely light and very portable. For those that are constantly on the run, the lightness of the computer makes for a quick move. This is also the best keyboard I've ever used to type. It's extremely responsive and have the right amount of travel. The computer itself is fast and runs smoothly. The only thing that I find, is that the fingerprint censor doesn't always recognize my finger. However, this is only a slight inconvenience.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Did not work out of box
on July 5, 2019
Posted by: SurfWarr
from San Marcos, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the ThinkPad to replace my Dell laptop and was excited to get it an open and start using it. Then I ran into several issues. The docking port does not work; the first issue is a consistent disconnection from the monitor, mouse, and external drive. After talking with tech support, I have to return the items plus computer. I was transferred to sales to finish with my request to return the items. The docking station and power supply were easy enough to return. The computer is another issue I was told I would receive a call from Lenovo on how to return my ThinkPad to get a replace meant it's been five days and has bought a new laptop and now trying to get a full refund. The computer is less than a month old and just set up a week ago as I was out of the country.
No, I would not recommend this to a friend.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, July 8, 2019
Welcome to our Ratings and Review section!

Lenovo appreciates you taking the time to share your experience with the X1 Carbon 6 gen Thinkpad. We apologize for the inconvenience caused. We want to help! I will be emailing you soon to further assist you. Thanks for your patience during this time.

Kind Regards,

Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Nice
on July 5, 2019
Posted by: estebanjp4
from La Plata, Buenos Aires, Argentina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using Manjaro linux. It runs smoothly. No fan noise. Super light and thin.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Purchase
on July 5, 2019
Posted by: Monica_
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product came quickly and was exactly as described. Perfect for me due to the lightweight nature of the product since a travel and compatibility with my work. I picked this product mainly for business, but also for personal use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
New X1 Carbon Fan
on July 5, 2019
Posted by: Joe N R
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got my first Lenovo laptop (X1 Carbon 6th gen) and it's perfect. It's light, easy to carry and the keyboard is a dream. Love it. Thank you, Lenovo. :)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lightweight and powerful
on July 5, 2019
Posted by: Samsam123
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the hardware, ugly software compared to Mac OS
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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