Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
Great for work!
on June 4, 2020
Posted by: Elitebulge
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this laptop for work and it works great. It does heat up here and there but it happens when I have numerous files and tabs opened.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent service.
on June 4, 2020
Posted by: SWOFM
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've always purchased Lenovo PCs and Laptops in the office. They are reliable and the after sales service is excellent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
great
on June 3, 2020
Posted by: SydneyS
from louisville ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great lightweight business laptop with top of the line features and great battery life
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Never thought I would love a device
on May 31, 2020
Posted by: SaraRoBo0410
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, fast, easy to set up (but watch your privacy settings like a hawk) a pleasure to use. Made my work more enjoyable by elimination UI friction. I hope I still love it after some time has passed - it’s only been a week ;-)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Keyboard is awful.
on May 30, 2020
Posted by: ETET
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got one with a horrible keyboard. Sounds and feels like cellophane is below the key membrane and is super mushy. Not the Thinkpad quality we all are here for. Sad, really. I really wish I could swap it out with a different OEM (Chicony?) but it's glued in like a Macbook. Sad.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 1, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking for something to better accommodate you, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Snappy!
on May 28, 2020
Posted by: Adrian Jose
Verified Purchase:Yes
[This review was collected as part of a promotion.] very snappy. Keyboard is superior to most laptops in the market today. It's very slim and comes in a box with a mixture of black and matted printing. Felt very premium. Laptop itself is thin but feels durable. As of today, I have had zero problems with my lenovo whatsoever.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
First impression.
on May 28, 2020
Posted by: Vitaliy Yevenko
from Ukraine, Kyiv
Verified Purchase:Yes
I like it, no, I LOVE it. I set Arch Linux, and it works perfectly
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
It’s great
on May 28, 2020
Posted by: Isabella W
from Canada, British Columbia
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s great, I love using it for school. This is my first computer so I’m still trying to get used to it. One thing that I don’t really get is the red dot in the middle of the keyboard. I know that it’s like a mouse but I don’t really get the use for it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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