Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5
Great business laptop, desktop speed and features
on April 19, 2018
Posted by: RDKFL
from Singer Island, FL
This is my third X1 Carbon, extremely reliable and rugged
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: dpbrew1
from Cincinnati, OH
Verified Purchase:Yes
It arrived faster than expected. It's faster than my 5 y.o. Yoga which is what I wanted. My Yoga has been acting up a bit, so I thought I'd upgrade in advance of any coming failure. Again it's faster, the graphics are good, the finger print ID works quite well. It's lighter than my Yoga, seems a bit smaller, but the screen is configured in a way so that it seems larger. The Wi-Fi is working fine. I currently have no complaints with it. I purchased the Office 2016, but the unit came with 365, so I had extra work to get this situation corrected. It may be OK now, but I'm waiting for the 365 trial period to expire to see if I have to jump through any additional hoops to get things resolved. My apps show that I have both versions on the unit. This is expensive.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Nothing but problems out of the box...
on March 30, 2018
Posted by: Rahul12
Black screen immediately after login made it unusable. Dock does not recognize peripherals. Gave up after troubleshooting for 2 hours. Returning it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 30, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates your review provided. The ThinkPad X1 Carbon 6th gen is a high performing, reliable PC to include Dolby Vision, our new ThinkPad X1 laptops deliver increased brightness, expanded contrast, amazingly accurate colors, and refined detail. Please utilize the following link to troubleshoot the issues mentioned:
https://support.lenovo.com/in/en/troubleshoot/lpt000385
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates your review provided. The ThinkPad X1 Carbon 6th gen is a high performing, reliable PC to include Dolby Vision, our new ThinkPad X1 laptops deliver increased brightness, expanded contrast, amazingly accurate colors, and refined detail. Please utilize the following link to troubleshoot the issues mentioned:
https://support.lenovo.com/in/en/troubleshoot/lpt000385
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Almost Perfect, So close
on March 28, 2018
Posted by: Nivek
from SF
Honestly this is my first windows since 2010 windows 7.
Anyways this is a great laptop for my needs being lightweight and easy transportation. Anyways I will talk about my research before buying this device and pros/cons.
Before Acquiring this I wasn't expecting 15 hours of battery life especially reviews from redid that i7 8th gen processors are power hungry the HDR screen I got also contributes to power consumption. even if you reduce it the screen pixels from windows you cant reduce the physical screen pixels so it drains. I avg 8 hours of use, screen brightness at half. I was wondering why no DDR4 ram but realize the DDR4 also takes up allot of energy.
I got the 16gb of RAM since it cant be replaced. Keyboard is a dream, much better than apples chicklet one. Very little keyboard flex. Upon setting up my computer it throttled, not too loud though. And fans always kicked in. solved it by updating windows and bios ang gave it a reboot. Problem solved, fans and throttles are lessened to none.
its almost perfect as I mentioned if it has a 3rd thunderbolt 3 on the right side or changing it from 2 thunderbolts in one side to having one at each side. Webcam shutter would be nice in the HDR version but I read IR camera takes up more space. I would love to have a dedicated F button to keyboard backlit that FN+Keyboard. This thing is like a fingerprint magnet on the surface so i have to carry a cloth to keep it tidy. The rubbery texture feel looks like it can be scratched. And lastly I prefer having white thinkpadlogo on the cover than black on black. so other knows its a thinkpad.
But honestly, This is the best laptop I ever used that suits my needs. My next mission is to upgrade the ssd in this to 1TB and get an egpu and a monitor
Written by a customer while visiting lenovo.com
Posted by: malonekt
from Lafayette, LA
Verified Purchase:Yes
This is the best laptop I've ever bought. I did a lot of research before committing, but I'm so happy that I did and that I held out for the 2018 edition.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nmad
from ny
Verified Purchase:Yes
I have bought many Thinkpads over the years.
This one is by far the best.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
The Perfect Ultrabook
on March 23, 2018
Posted by: Chillypepper
from New York
I've been using this machine for the last week and have really been enjoying the machine. Quality is great especially when considering the footprint but every product has both Pros & Cons which I will go though. Bear in mind the last "new" ThinkPad I purchased was a T450s so a lot of what I'll be referencing and comparing against will be a T450s.
PROS:
Screen: Though I am normally a matte screen fanatic I sprung for the HDR 1440p screen on the X1C6. It was the best decision that I could have made and one of the real highlights of the laptop. Colors are accurate, resolution is perfect IMO as I've been accustom to high resolution displays but don't want to deal with the extreme scaling of 2160p/4K in a 14 inch screen. The screen gets BRIGHT and this really helps combat the glossiness of the screen. It's a MUST if you get this laptop
Weight:
There's not much to say about this. It's light as can be. They aren't lying when they say it's 2.49lbs.
Build Quality:
Just like ThinkPads of the past the X1C6 is of the utmost quality. One thing I'm REALLY impressed with is weight distribution and hinge design as it's the 1st ThinkPad I've owned that can be opened with one finger without having the body lift off of the surface it's resting on. There is minimal screen flex and minimal keyboard flex unless you really press down hard.
Performance:
With 8th Gen Intel CPU's quad core CPU's have hit the ultrabook market. Four cores is a nice thing to have in a laptop this small. Do note though that there is no dGPU and even eGPU's still don't match the raw performance of a dedicated GPU in a workstation laptop.
Noise:
Even watching higher resolution content or opening up large spreadsheets/PDF's I can barely hear the fan.
Responsiveness:
With an NVMe SSD boot times, program load times, and general responsiveness have greatly improved.
Connectivity:
2 USB 3.0's
2 Thunderbolt 3's with a combined 4 PCIe lanes
HDMI
MicroSD
And a 3.5mm AUX jack
I wish it included a native Ethernet port, but the only place I could presume they would be able to fit it would be the USB port just above the exhaust on the right hand side and it's a hard call to trade your second legacy USB-A port.
CONS:
Mouse Buttons:
I just think they are a little shallow, it's not as tactile as some of the older trackpad buttons. This includes Mouse 1/Mouse 2, middle-click/scroll button, and the trackpad's button itself
Keyboard Backlight:
Though the lighting is more uniform than some older lighting solutions on ThinkPads the lighting is much dimmer than previous keyboards in all but the most dimly lit rooms.
Battery Life:
It's hard to critique this as the X1C6 has one of the largest batteries of the Ultrabook class, but coming from a T450s with a removable battery and a total capacity of ~90Wh the X1C6's 57Wh battery just feels small when doing anything more intensive than basic web browsing, though this can be mitigated with a lower resolution screen. I don't think it's worth the trade off though and considering what other similar size laptops offer in terms of battery capacity, this isn't a huge con.
Overall if you are looking for a true portable Ultrabook without sacrificing the quality of the ThinkPad lineup, Lenovo's flagship X1C6 will be a great fit, just be aware of the unavoidable sacrifices taken when using such a light and thin laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
It has serious overheating issue.
on March 23, 2018
Posted by: thinkpadwhathappened
from new york, ny
I experienced a serious overheating issue while plugging in the laptop. It becomes so hot that I was unable to rest on hand on the right side of the keyboard. CPU can reach to 90 or even higher very easily, such as watching Youtube Videos or just open a website. I did a five-minute CPU stress test and it shuted up immediately after that.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 27, 2018
Welcome to our Ratings and Reviews section!
We're sorry to hear that you are experiencing issues with your machine. If you are experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know how it goes.
Kind regards,
Courtnea_Lenovo
We're sorry to hear that you are experiencing issues with your machine. If you are experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know how it goes.
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com