Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: PK32
from guangzhou
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought last month， and I think it is quite good
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Simply Perfect
on June 12, 2018
Posted by: JackPA
from Pennsylvania, United States
Buy the X1 Carbon 6th generation with the 500 nit screen! Ours has 8GB memory/256GB SSD and is used primarily for travel. At 67, our eyes need light and this baby does what the others don't. We have two T470s with WQHD (300 nit) screens and, though they are fantastic, the X1 500 nit display is on another level. It's the sharpest, brightest screen I've seen on a laptop. We couldn't be happier!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ekrr
from austin texas
Verified Purchase:Yes
I bought this because I wanted a solid state drive computer with power that was lightweight. This meets my needs. I do wish that the keys were backlit, that is my only complaint as I have to have an attached light when I use at night sitting on the sofa! Could be worse things to complain about!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: neurodoc
from Seattle
Verified Purchase:Yes
This laptop was not useable until I reset the operating system. Even though I installed all updates from Microsoft and Lenovo, the laptop out of the box behaved badly. Apps behaved inappropriately and lost data, File Explorer made unexpected errors and the OS froze repeatedly requiring a hard reboot. Since I reset the laptop, it has behaved properly and I have had no real problems. But it has only been 5 days, so I can't be sure the benefit of resetting will last.
Other than this very annoying experience, the laptop seems quite good. It gets hot when CPU usage is above around 30% and the fans are noticeable. However, the fans are steady and relatively quiet so it is not really a problem. The machine is fast so I am willing to put up with a bit of fan noise. The keyboard is outstanding. It feels perfect and works great for touch typing. The trackpad is not up to Apple standards but it is very good and I really like the left and right click keys above the trackpad. The fingerprint reader is convenient and works well. The laptop is quite light for a relatively powerful machine. The screen is excellent even though it is just full HD and not higher resolution. The screen is relatively nonreflective and it is a pleasure to watch an HD movie. It could be a bit brighter though. The internal sound system is not good in my estimation, even using headphones, and I ended up using an external USB DAC. There is a good selection of ports and I appreciate having both USB-C and USB 3.0 ports available. A card reader would be a nice addition, however.
Two pieces of advice: If the laptop misbehaves out of the box, don't hesitate to reset. Be sure and run the Lenovo Vantage app and install all system updates, otherwise overheating and fan noise will be a problem in my experience.
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, June 13, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. Thanks for suggesting the Lenovo Vantage App when first receiving a laptop. We always recommend utilizing the app to ensure your laptop is up to date with the latest drivers for maximum performance! We're glad to hear all went well after the updates. We hope you continue to enjoy your machine. Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. Thanks for suggesting the Lenovo Vantage App when first receiving a laptop. We always recommend utilizing the app to ensure your laptop is up to date with the latest drivers for maximum performance! We're glad to hear all went well after the updates. We hope you continue to enjoy your machine. Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: post2pa
from Silicon Valley, CA
Verified Purchase:Yes
I took delivery of my Lenovo X1 carbon 6th edition a week ago and am very pleased with the performance and functionality compared with my Lenovo T520. Much lighter and mobile than I even expected. I would recommend the X1 for any applications, I use mine for software development.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Love the computer the docking stations never work
on June 11, 2018
Posted by: lawfirm
from Denver, Colorado
Verified Purchase:Yes
I have been purchasing lenovo X1Carbon computers for years for the law firm that I work for. The computers are great, they withstand the occasional fall, are light weight, fast, can handle multiple large .pdf documents while playing videos etc. However I constantly have issues when docking to docking stations that were created for the laptops that we purchased. They constantly undock themselves requiring a restart to re-establish and connection, and then one or both monitors do not work. Its unfortunate because they are great travel computers maybe if you don't actually intend to work in your office they would be perfect.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, June 13, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. We recommend checking the compatibility of the docking station with your machine with our Lenovo Smart Find website:
http://accsmartfind.lenovo.com/
If your docking station is compatible with your machine. Please update your docking station while connected to your machine by utilizing our support page or our Lenovo Vantage app. If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. We recommend checking the compatibility of the docking station with your machine with our Lenovo Smart Find website:
http://accsmartfind.lenovo.com/
If your docking station is compatible with your machine. Please update your docking station while connected to your machine by utilizing our support page or our Lenovo Vantage app. If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: john349
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's suprisingly lightweight and feels very good in your hands. The keyboard is even better than my previous T series and the HDR screen is great (although very reflective)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sjhammons75
from Scottsboro, AL
Verified Purchase:Yes
I got my laptop in last week. So far it has been wonderful
I would recommend this to a friend!
Written by a customer while visiting lenovo.com