Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: kitty87921
from CT
Verified Purchase:Yes
I have used it for a week, and it is very fast! It is very light as compared to my Dell workstation laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sims
from Miami
Verified Purchase:Yes
I recently purchased the x1 carbon and I am loving. I originally had a few freezing issues and started panicking but after doing the Lenovo updates and updating the bios everything seemed to be fine again
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
High Pitched Fan, Otherwise, Decent Laptop
on July 1, 2018
Posted by: peterwhy
from Los Angeles, CA
I bought an X1 Carbon (Type: 20KH) directly from the website. For the most part, the display is superior, and the sound is pretty good–better than a lot of the other similar laptops. However, the fan noise may be a bit high pitched like that of an idling fighter jet engine. Though it may not be on full blast all the time, the high pitched fan noise has been bothering me. I've updated to the latest BIOS and Lenovo support drivers, but I have yet to see any change. This noise occurs even after I've done setting up Windows 10 and let the computer run a bit to index and otherwise. I'm not sure if it's an issue with all Lenovo X1 Carbons or perhaps the particular fan I currently have is somewhat defective.
Besides the noise, the keyboard feels like a classic Lenovo laptop keyboard. The touchpad and its drivers easily make it one of the best touchpad experiences I've had with Windows laptops. Though the laptop uses DDR3 ram, it still runs smoothly for most processing tasks without any hiccups.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, July 2, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. You can also switch your machine into quiet mode instead of high performance through Lenovo Vantage. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. You can also switch your machine into quiet mode instead of high performance through Lenovo Vantage. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DeanDean
from Cleveland,Ohio
Verified Purchase:Yes
Bought the X1 Carbon with 8GB Memory, eighth gen core i5, 256GB SSD and HDR screen for my son going to college. The screen is amazing but you do need to keep brightness at 60% or higher for easy readability.
Burned it in with stress test / benchmark utilities and it performed great and very stabile at max temps.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: OriginalSimba
from Buford, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thinkpads have a reputation for being quality machines, and their flagship ultrabook is no exception. It's one of the lightest on the market at a feather-light 2.49lbs. It's fast and includes all the modern features you look for in a portable machine. The price is right at retail level but if you're patient and catch a deal on sale you'll get a fantastic value.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: nevadan660
from Fernley, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a Lenovo fan, own two T530's laptops, wanted the same but lighter (9.5lbs vs 2.5lbs) went from a 15" screen to 14" and unnoticable. The wife got one to. I highly recommend the X1 Carbon!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Relax
from Baton Rouge LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it last 30th, and i think it is splendid.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Biks
from Logan,Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 15 days ago. It looks great. The design is slim and performance is very good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com