Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
Excellence in design and concept
on July 8, 2018
Posted by: One lucky guy
from Castro Valley, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer about a month ago and I'm thrilled with it. The keyboard is wonderful the touchpad is good although I don't particularly like touch pads. The screen is great the colors are wonderful. I bought the i7 model and it runs circles around my HP i7 laptop. Battery life is very good whereas the HP I'm lucky if I get 3 hours from a charge. The computer is light to carry and feels like it's very durable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Super fast!
on July 8, 2018
Posted by: Joeu
from Philadelphia, pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit 5 weeks ago. Very pleased with the speed and the low weight.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
5-star laptop
on July 7, 2018
Posted by: Seanpre
from Huron, SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop literally exceeded every one of my expectations! The keystrokes feel amazing. It handles beautifully and has the fastest cpu I have ever used. As a college student, I needed a durable laptop with a lot of storage capacity...thinkpad gen6 filled and exceeded that void. Thanks Lenovo!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Good laptop, not excellent as I expect
on July 7, 2018
Posted by: alanliu
Verified Purchase:Yes
I brought it two moths ago.
Advantages: Light, beautiful;
Disadvantages: Touchpad is not sensitive, especially comparing with MacBook pro.
The powder of battery is shorter than it is described. Even, it is closed, the battery consume gradually.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
really light
on July 7, 2018
Posted by: alex234
from LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought few weeks ago for my wife,she really love it,it is light and good looking. the keyboard feeling perfect
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best computer ever!
on July 6, 2018
Posted by: Chris0731
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop is quite light in weight, easy to carry everywhere. Processing speed is lightning, never use an ultrabook like this one!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Great screen, bad BIOS, terrible speakers
on July 5, 2018
Posted by: blank_name
Verified Purchase:Yes
[This review was collected as part of a promotion.] The HDR screen is great, the battery life is great and the keyboard is good (though the space key is noticeably mushier than the other keys).
The speakers are, without qualification, absolutely terrible. There is really no excuse for the speakers being this bad.
The BIOS and Linux support also leaves a lot to be desired. The WWAN card absolutely cannot be used in Linux - something between the BIOS setting (where the card starts in PCIe mode) and the Linux drivers is missing. As a result, the card is not recognized as a modem.
The BIOS whitelist is what really takes the cake. The fact that the BIOS will refuse to boot if you use any card that isn't the included Lenovo-branded Fibocom card makes it unacceptable to not have Linux support for the included card.
5/5 for the screen and general performance, down to 3/5 for the absolutely trash speakers, down to 1/5 for the non-functional WWAN in Linux combined with the BIOS whitelist.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, July 6, 2018
Welcome to our Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We are working hard to meet and exceed customer expectations. We apologize we haven't been able to meet all of your expectations. Your feedback helps us understand how customers judge our performance and, most importantly, identify where we can do better.

Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best computer I ever had
on July 4, 2018
Posted by: Davide
from New York
Verified Purchase:Yes
Fast, light, compact, and reliable, this tiny machine is a monster of excellent performance.
Written by a customer while visiting lenovo.com
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