Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5
Light weight, super fast, great functionality
on August 16, 2018
Posted by: teachercoachcounselor
from Fort Myers, Fl
As a full time teacher and trainer going back for another masters degree, I needed exceptional functionality, fast processing, and significant storage. All this in a super light weight package makes for a wonderful work and grad school tool
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Chagningtide
from PA
Verified Purchase:Yes
There are things about this laptop I really love and a few I dislike. I’ve been in the IT field since 1990 and have spent half of my career on the road traveling, so I have worked on more laptops than I can count. Two devices have stood out as my favorite over all the years, Sony Viao and IBM Thinkpad (now Lenovo). When it came time to replace my last laptop which happened to be the Sony I immediately went to the Lenovo X1 carbon. I purchased the X1 6th gen with the upgraded processor, memory and WQHD monitor.
Pros:
• This laptop is a solid, well built device.
• It’s thin, light weight and very portable.
• The keyboard is what we’ve grown to expect from Thinkpads, great.
• The touchpad and pointer device work better than any other on the market.
• The upgraded processor was worth the investment as well as the additional memory. For me the 512 gig SSD was fine.
• The battery life is very good, better than most laptops.
Cons:
• The upgrade monitor is not worth the cost. The screen is clear and crisp but at 100% resolution the icon is so small it’s almost impossible to view. Lenovo recommends the resolution be set to 200% but at that setting the icons look like they something from a Fisher Price toy. Setting the resolution to a more acceptable 150% causes many apps to look fussy. Needless to say, I regret purchasing the upgraded monitor and wish I had gone with the touch screen.
• The keyboard backlight should be configurable. To turn on the light you need press a function key combination. It would be helpful if backlight was activated when the keyboard is touched, with an option to default backlight state.
• A little pricey.
• Takes too long to deliver, 4 + weeks.
Overall, I’m happy with the laptop but the monitor is a real point of contentions and something I’ll have to live with. I did look in to return the laptop for one with a touch screen, but the 15% restocking fee made it prohibitive.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: smalls14
from Louisville, KY
Verified Purchase:Yes
I am an architecture student and I couldn't be happier with this purchase! It holds all the software that I need and runs faster than most of the computers offered at school. I love how light and easy the computer is to transport. This ThinkPad ACTUALLY sits on the desks we use in the classrooms which is definitely a bonus! Thanks Lenovo!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RfSS
Verified Purchase:Yes
Adequate performance at a high cost. It is really a status symbol. Looks nice without much going on under the hood.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, August 15, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3
Love it except for the power support under Linux
on August 14, 2018
Posted by: Linux_user
Verified Purchase:Yes
I *REALLY* wanted to be able to give this laptop 5 stars. The performance is great overall, it is built well, light, charges fast, and the keyboard is perfect.
That being said there is a VERY bad flaw and a couple annoyances:
- S3 sleep mode IS NOT supported under Linux! This means the laptop does not go into a true hibernate mode and in suspend mode the battery will still die after 8 hours or so. It took lots of folks to find a workaround; this took me hours to implement and is not for the faint of heart. Lenovo has always had solid Linux support and I bought the laptop for this exact reason; unfortunately now every time I update the kernel I have to do half an hour of hacking to get this critical workaround in place. This could be fixed by a simple bios update, but Lenovo refuses to budge on this per feedback to their users on the forums.
- Laptop only supports 16GB of RAM. Kinda lame, there is little excuse to not support 32+ these days.
- The "network port" is a proprietary jack. This is extremely stupid design as a proprietary network dongle is now needed to use this. Why not just add another USB 3.1 port and be done with it, giving the user more expandability and not have a nearly useless jack just to have ethernet?
- It would be nice if the sliding camera cover actually covered the lenses; mine only lets you move from regular camera to IR camera. A simple design change would have allowed both as well as allow covering for privacy.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, August 16, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We maintain a website for our customers (http://www.lenovo.com/linux) to access if they have questions about Linux on our products. This Web site contains a listing of the products that have been certified and hints or tips for the customer to utilize when enabling certain functions. While we try to enable as much function as possible, no claim is made concerning full support for any version of Linux. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We maintain a website for our customers (http://www.lenovo.com/linux) to access if they have questions about Linux on our products. This Web site contains a listing of the products that have been certified and hints or tips for the customer to utilize when enabling certain functions. While we try to enable as much function as possible, no claim is made concerning full support for any version of Linux. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Leon1483
from Pittsburhg,PA
Verified Purchase:Yes
This is a lite but tough laptop for working. Easy to carry, thin body and amazing keyboard. It has all the important characters a portable working laptop should have.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: nurykay
from Shelby, NC
Verified Purchase:Yes
I purchased this laptop for both work and school purposes. I am a graduate student completing a degree online and have my own business that I run strictly out of my home and laptop. The machine's processing power is amazing. The screen resolution is awesome, speed is unparalleled and overall has improved my work and school capabilities. Would highly recommend to anyone.
The only is that some applications are not equipped to deal with the Thinkpad X1 Gen 6's quality. For example, I attend class in Adobe Connect and they are not able to support anything above 15 or 20 fps so I have to connect a crappier webcam via USB to attend the class and be able to access the video function. However, I don't think you can really fault a company for creating a product that is too "advanced." Think Adobe just needs to catch up.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rich3055
from Centreville, VA
Verified Purchase:Yes
I've only had the computer for a few days so limited time to form an opinion.
It's sleek, it's light, it's powerful, it has a good feel, solid build quality, good keyboard design (except one little thing - see below for details), and the screen resolution is very good. Setup was a breeze.
The only complaints I have are price, fingerprints, and the placement of the CTRL key on the keyboard.
The CTRL key is located just to the right of the FN key, which is located in the far left lower corner. On all other keyboards I use, the CTRL key is located where the FN key is on the X1 Carbon. So I keep hitting the the FN key when I mean to press the CTRL key on the X1 Carbon. Just something I have to get used to.
The exterior surface material is a matte finish, rubberized material and I notice fingerprints after I use it. Also, the palm rests seem to show oils from my palms after use. It cleans up easily, but that's annoying to look at on a brand new computer.
Lastly, the price is steep compared to comparably equipped computers. But you get what you pay for and I like this unit better than the competition offerings.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com