Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Lauren765656
from New Jersey
Verified Purchase:Yes
Loving this so far. Super light, sleek, and awesome keyboard. I love how the screen folds all the way down, and is matte. Upon purchase, I did have an issue with some fan/throttling noise, but I did some research and changed my power settings within windows and now the thing is silent. I got this to use for grad school, and I’m loving it to do research and write papers on. The only thing is I wish the keyboard backlight would come on automatically when I start typing. Overall, fast, practical, and secure.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ting201314
from Chicago
Verified Purchase:Yes
I bought it for two weeks ，it's easy fluent use and light make me feel good and happy.I'm crazy for that keyboard.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Srivaths
from Phoenix
Verified Purchase:Yes
Great screen resolution and speed of operations. Everything is working as intended.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ggmogollon
from Boston, Massachusetts
Verified Purchase:Yes
I bought this a month ago and so far its been great. The HDR panel is incredible, bright and colors are spot on. The only issue with the panel is it's quite reflective, and usually requires me to use high brightness setting in bright environments. On the other hand, the keyboard is amazing. It's so different going back to a different keyboard, my wpm and accuracy is like never before. I also really like the two physical buttons at the top of the trackpad, they compensate for the slightly smaller trackpad. The track nipple is essential, awesome for scrolling and getting to the top of pages quickly. Battery life is good, I charge it everyday and find I get down to roughly 60% after a few hours of use a day. Device is extremely quick. Last thing I noticed is the fan can whine a little at higher speeds but it doesn't speed up that quickly, only when plugged in and being loaded with a lot of tasks. Get 16gb of ram if you plan to use a 4k monitor, streaming to another monitor in edge used up 4gb of ram and you'll have the perfect amount of headroom for multiple tasks.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Lenovo is the only way for me going forward
on September 24, 2018
Posted by: MasuFamily
from Pennsylvania
Verified Purchase:Yes
This is my 2nd Lenovo after a 2nd hand T480 and there is no going back. Much much better than the Dell I had been using all these years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nurse Dimples
from MD
Verified Purchase:Yes
This laptop is light and powerful...a consultant’s dream computer !
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ChristinMarie
from Dayton, OH
Verified Purchase:Yes
It is tough and super compact. It's perfect for a personal computer, especially if you travel a lot.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Great with flaws (and too expensive to have any)
on September 23, 2018
Posted by: Jackie276372
from NY
Verified Purchase:Yes
Great computer with stunning display (if you order the 500 nits one), but with some flaws that are not allowed for a >USD2000 machine. Fresh out of the box windows kept alerting me about a unknown USB device that is consuming too much power, only “resolution“ I could find was to turn off any USB related notifications. Also the finger print reader is not reliable. Furthermore, when using a Apple iPhone headsets, the sound quality in a video call was very bad and I had to turn up sensitivity of audio input to max to fix. Furthermore, the power cable between the power block and the wall plug feels super cheap, not a good match to the price point of the device. Lastly, the high res display is great, but many windows built-in (not to mentoin third party app) icons have not been optimized for it and look grainy. All in all great laptop, but too many flaws for that price point.
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, September 24, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We try our very best to meet the expectations of our customers. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. Concerning your fingerprint, to fix this issue, you have to uninstall the Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager from Control Panel > Programs > Programs and Features, and then re-enroll the fingerprints in Settings > Accounts > Sign-in Options > Windows Hello in Windows 10.
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We try our very best to meet the expectations of our customers. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. Concerning your fingerprint, to fix this issue, you have to uninstall the Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager from Control Panel > Programs > Programs and Features, and then re-enroll the fingerprints in Settings > Accounts > Sign-in Options > Windows Hello in Windows 10.
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com