Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
4 out of 5
4
Good fast lap top
on October 12, 2018
Posted by: SG2018
from Quincy
Verified Purchase:Yes
Love it but it need 10 time better speaker, the laptop attracts to much finger print it very annoying. The track need improvement, wish the whole track pad was clickable and difficult to get starch. This I see a lot of mark on it all ready. Fingerprints reader wish it was faster and little bigger easier to use. Better screen
But fast that ? Save it .
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Glitchy with some additional complaints
on October 12, 2018
Posted by: Hydrogen
from Southeast US
Verified Purchase:Yes
Preface: I have been consistently using ThinkPads since the IBM days for personal and corporate use. They are still among the better or best Windows laptop computers.
Pros: Lightweight, keyboard and touchpad felt the best I have felt in a ThinkPad in some time.
Cons: The X1's got some glitches to it. Regardless of Windows and Lenovo power settings, plugged in, full power, no power savings features enabled, BIOS checked out, the machine continued to go to sleep after just 3-4 minutes of non-use.
Second, the palm rest is too shallow and I have average sized hands. Lastly, the soft feel surface from other's reviews and my perception was prone to easy degradation so I opted to order a T480s with the standard ThinkPad hard plastic palm rest which was slightly larger in size for my hands and the machine just works. Got 1TB of storage vs 512GB on the X1 with the ability to upgrade past 16GB of RAM to 24GB. All for the same price as the X1.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, October 15, 2018
Welcome to our Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We're glad to hear you were able to receive a different machine to suit your needs. Thanks for being a Loyal Lenovo Customer!

Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Amazing features, size and weight
on October 11, 2018
Posted by: JeyLuMx
from California
Verified Purchase:Yes
I have one month with my thinkpad and i am very happy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent product!
on October 11, 2018
Posted by: vrodbikerchick
from Tucson, Arizona
Verified Purchase:Yes
I purchased my new laptop just last week. It is just fabulous! I could not be any happier. The keyboard is quite comfortable to use and it is so quick to upload information. This is an excellent product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
fast and compct
on October 10, 2018
Posted by: garpl
from atlanta
Verified Purchase:Yes
It is exactly what i wanted all solid state - quik
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop
on October 9, 2018
Posted by: Rtv88
from Stanford, CA
Verified Purchase:Yes
It is an excellent computer. It is light, fast and the size is perfect.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
First time laptop buyer
on October 8, 2018
Posted by: Club Rose
from Scottsdale, AZ
Verified Purchase:Yes
Can you imagine not ever having a laptop? Well that is me. A businessman in his late sixties finally breaks down and buys his first laptop ever. Wow...welcome to the new world of technology. The Lenovo Think Pad X1 Carbon was highly recommended by smart almost "geek expert" nephew of mine. His uncle after research of other laptops quickly discovered that one wanted to enter the laptop market, then the Lenovo was the only way to go for the present and for the future.
You see this neophyte laptop buyer decided that it made great amount of sense to buy one the best laptops available on the market today because it will be my business companion and great financial asset for the next four to five years from today. So why not pay more for that Mercedes because you buying the best.
My ThinkPad X1 Carbon is exactly what I was looking for as it has the speed, the light weight, toughness, compactness plus all the bells and whistles that a person would want in today's business world.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
My god this laptop is amazing..
on October 6, 2018
Posted by: Kyle McMan
from CA
Verified Purchase:Yes
Such build quality, many keys, much firm. (My review is 9 characters short.)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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