Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Ethan James
Verified Purchase:Yes
Brand new with touchpad issues. Really? You’re better than that Lenovo!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, November 15, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Faehlmann
from Tallinn, Estonia
Verified Purchase:Yes
Awesome light laptop, but the problem with mouse (touchpad) double click is bad. Through every kind of updates one can fix it... for a while, and then it just returns. Almost impossible to get a double click from the pad. Only a hard push in a corner, where it is "click"
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CindyL
Verified Purchase:Yes
It is operating pretty good but its shell is a bit vulnerable.
Written by a customer while visiting lenovo.com
Customer Rating
5
setup was easy, and it functions very well.
on November 10, 2018
Posted by: AKRov
from agle River, AK
Verified Purchase:Yes
A recent purchase, so I cannot say what time will bring; however, other Lenovo laptops have served me well and I expect this one will do so too. Setup was simple, with an almost complete walk-through of everything.It is very responsive and does not appear to be cluttered with bloatware. I have no need of games, but they are easy to remove.I am used to a more open system, so I would have preferred more ports and a more easy upgrade path, but times have changed and this is more or less the way laptops are now sold.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Red meijun
Verified Purchase:Yes
I bought x1c on 10-31 and I got it on 11-05. Love the UPS fast delivery! Overall this laptop is great and verified for this price. However my fingerprint often leaves on the surface and I don’t know how to clean it. It’s very light and I’d love to carry it anywhere I want!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Carbon X1 User
Verified Purchase:Yes
Light ultra-book with great performance and long battery life.
Lasted less than a week before it needed to be repaired for backlight flicker and failure. When under load, the fan kicks in quickly and emits a high-pitched whine. The small trackpad and horrendous speaker quality makes you wish for a Cupertino based device. Keyboard has great feel and travel but the layout takes some getting used to.
Lasted less than a week before it needed to be repaired for backlight flicker and failure. When under load, the fan kicks in quickly and emits a high-pitched whine. The small trackpad and horrendous speaker quality makes you wish for a Cupertino based device. Keyboard has great feel and travel but the layout takes some getting used to.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, November 12, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns.
All high performance laptops, like this one, have fans to maintain optimum operating temperatures. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. There is also a quiet mode option you may choose within the app to turn on. Go to hardware settings, power, then switch from high performance to quiet mode. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns.
All high performance laptops, like this one, have fans to maintain optimum operating temperatures. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. There is also a quiet mode option you may choose within the app to turn on. Go to hardware settings, power, then switch from high performance to quiet mode. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: John Lee
Verified Purchase:Yes
EXCEPTIONAL VALUE, STRIKING PERFORMANCE FROM A VERY THIN PACKAGE
Written by a customer while visiting lenovo.com
Posted by: Ryan Fortier
Verified Purchase:Yes
Love this laptop. Fast, light, long lasting battery
Written by a customer while visiting lenovo.com