Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Jdev
from Toronto, ON
Verified Purchase:Yes
Bought it a few weeks ago and had to return it due to defect. it is an absolute shame that Lenovo lets a top end machine with “upgraded” top end screen with dead pixels out of factory. Also the sceen turned black with colored vertical lines within 10 minutes browsing web pages. I guess I should have learnt the lesson suffering from three lemon thinkpads at home during the last 8 years. Never again.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, November 23, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We are sorry to hear that you experienced issues with your machine. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for considering Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We are sorry to hear that you experienced issues with your machine. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for considering Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kewl
from Earth
Verified Purchase:Yes
Great thin and light for my work productivity. Love the TrackPoint for working in tight spaces where a mouse is not an option, and using the Trackpad is inconvenient. The finger print reader failed to work once, but a reboot solved that and I have not experienced it since. I love it. I have taken it to “all day meetings” and not being tethered to an outlet is so freeing. Next step is seeing how this puppy holds on an airplane tray table.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: QueenDani
Verified Purchase:Yes
Oh my goodness this laptop is so lightweight. Sleek, smooth surfing, and running all my applications for my business management class have been a breeze. So glad I brought this beauty.
Written by a customer while visiting lenovo.com
Posted by: Norm6221
from Grapevine, TX
Verified Purchase:Yes
I've used this product for a couple of weeks now. It's light, battery life is great, keyboard is excellent, and the HDR Screen @500 nits is the best in the market. The only problem, so far, is how difficult it is to keep the screen clean or free of keyboard imprints when kept closed. The Microfiber cloth I used to clean the screen seems to have scratch the glossy layer. If the screen is so sensitive Lenovo should include, or offer, a microfiber cloth designed for the product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Massa
from Estonia
Verified Purchase:Yes
I bought two week ago, and I am so happy and satisfied.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Top quality, excellent battery and performance
on November 17, 2018
Posted by: Janat83
from Los Angeles, CA
Verified Purchase:Yes
I owned the 2nd generation for 5 years, that was the best electronic device experience I had in my life, the decision to upgrade for the same manufacturer and brand wasn't hard at all, so far after a week of purchase I'm not disappointed at all, the performance and system integration is just as I expected to be, the battery performance is just outstanding, this laptop makes my life as international business traveler and always on the go much easier as always.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MikeT
Verified Purchase:Yes
I love the hardware. The support is the WORST ever!
Written by a customer while visiting lenovo.com
Posted by: Harundeu
from Izmir, Turkey
Verified Purchase:Yes
I bought this high end laptop a month ago and i was expecting a spotless clear bright screen. However, there’s a green dot on leftside and seeing this everytime i open the laptop on black background is very irritating when you pay lot amount of money.
No, I would not recommend this to a friend.
Response from lenovo.comBy Erica_Lenovo, Customer Care, November 19, 2018
Welcome to our Ratings and Reviews section!
We are sorry to hear that you are experiencing issues with your machine. If you are experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know how it goes.
Kind regards,
Erica_Lenovo
We are sorry to hear that you are experiencing issues with your machine. If you are experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know how it goes.
Kind regards,
Erica_Lenovo
Written by a customer while visiting lenovo.com