Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Berko
from Los Angeles
Verified Purchase:Yes
I have been a loyal Lenovo ThinkPad customer for many years and I think it is one of the best laptops for business.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Panyu
Verified Purchase:Yes
It is generally good but not good as I expected. It has already become a little bit slower and got stuck sometimes.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, December 19, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Morte
from Calgary, AB
Verified Purchase:Yes
the touch screen and the touch pad freeze a few times. I'm going to return it. The screen may also be improved.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, December 18, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Teik2013
from San diego
Verified Purchase:Yes
Itd not fast as it claim to be. Only pros is lightweight.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, December 18, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for considering Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for considering Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
it is worth to buy. and the computer is good.
on December 15, 2018
Posted by: Guoq
Verified Purchase:Yes
the computer is good, the speed is fast and the keyboard is comfortable. however the fan is so loud.
Written by a customer while visiting lenovo.com
Posted by: John Ranglin
Verified Purchase:Yes
The only thing this one kept is it light weight. I took over 3 weeks for delivery than then10 days it promised and it is slow. Even with the upgraded processor. You cannot add RAM also.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, December 17, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mattly Crue
Verified Purchase:Yes
I dual boot Ubuntu Linux and Windows, primarily use Linux. Latest firmware 1.31 helps with sleep issues and the battery but I had to adjust additional bios settings and configure the os a bit more to better improve the battery life. I hope Lenovo continues to work on the bios to make Linux use better. Other than that everything works out of the box with Ubuntu, F keys work great, the keyboard is the best type for a developer or someone who needs to type a lot. Backlit is awesome too. Had wobbly windows working out of the box (super important stuff here). Only major issue for me, fingerprints show real bad. In fact I cannot clean them off of the trackpad. It’s like permanent damage as far as I’m concerned and looks terrible, bad for resale value as well. I wish I didn’t get the black color. But I tend to keep my laptops for a long time and so I can overlook this, this time.
Written by a customer while visiting lenovo.com
Posted by: James P
Verified Purchase:Yes
This is my third Thinkpad. It's solidly constructed, quick, and has a great keyboard and screen. Very much worth the investment.
Written by a customer while visiting lenovo.com