Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
4
Lenovo Good; Wrong version of MS Office BAD
on December 28, 2018
Posted by: Bass Britches
Verified Purchase:Yes
It seems to work OK. One of my main uses is remotely accessing other computers, which it does pretty well. My problem is that I ordered Office desktop, but got Office 365, which bugs the dickens out of me. And PowerPoint is just a viewer, which makes the program pretty useless. Outlook was included, which I don't need since I have Outlook on my tower. If I access the mail sever with two different copies of Outlook, I'll never know where my email is, since Outlook is a server scraper instead of a copier.
Written by a customer while visiting lenovo.com
Posted by: Marlonq
Verified Purchase:Yes
I bought a ThinkPad X1 carbon is an amazing Laptop but the only issue I had was about some windows an updated that it blocked my pc .
Written by a customer while visiting lenovo.com
Posted by: Legend 7
from Saudi Arabia
Verified Purchase:Yes
It best laptop I bought it is fast and Lite and heavy duty
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rubesh
Verified Purchase:Yes
Best laptop so far. The light weight and keyboard layout is unbeatable. The performance was really good, although it heats up more than i expected but still not to the extend it not bearable.
Written by a customer while visiting lenovo.com
Posted by: Serge1
from New Jersey
Verified Purchase:Yes
Lightweight but too hot. I did not expect from that expensive machine to be uncomfortably hot.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 4, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: OP27
Verified Purchase:Yes
Wonderful Laptop. I am getting great use out of the battery life, amazing keyboard and very limited bloatware. Only exception is the screen. I would recommend going for the upgraded one and just forfeiting the IR and LTE.
Written by a customer while visiting lenovo.com
Posted by: JimS47
Verified Purchase:Yes
Upgraded from my 2011 toshiba portege. What an improvement! I’m 71. Maybe this is my last laptop purchase ever? Can’t imagine that I will ever need “more” computer!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JessieJ
Verified Purchase:Yes
I received the laptop on Dec. 10. On Dec. 20, after barely using it, one if the letters fell off the keyboard. Astonishing! I have to send it back to get a new keyboard. What else is going to fall apart?
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, December 27, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. This is not something normal that happens. Concerning your repair, our service centers do their best to get our customers machine fixed in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. This is not something normal that happens. Concerning your repair, our service centers do their best to get our customers machine fixed in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com