Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Chi H
Verified Purchase:Yes
[This review was collected as part of a promotion.] X1 is extremely fast. Highly recommend the HDR screen, it’s gorgeous and even better than OLED
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Asquared
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] All in all, a terrific laptop! Very fast and very lightweight -- 4 pounds less than my old TP430! Only flaw is the placement of its left side's ports. The 2nd powered USB-C port is placed too close to the proprietary Ethernet connector port -- so close, in fact, that you cannot use both these ports at the same time. The plug in portion of the Ethernet connector that slides into the X1 is too wide to allow you to then also plug in a USB-C cable. Other than this issue, it's a great laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GGG3
Verified Purchase:Yes
[This review was collected as part of a promotion.] High quality materials, perfect size for travel with full functionality
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Achillea
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, I like it a lot. Seems sturdy, has huge capacity (1 TB SSD), and (I know this is not a major feature but for those of us who use only Thinkpads it matters a lot) the buttons are back on the touch pad--my five-year old Thinkpad didn't have them. It's light and sleek looking. Screen is excellent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: solaruser
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 is solid, quick and a great extension of the ThinkPad's that I've used for years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kim J
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely lightweight so it is easy to travel with.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Andlaw15
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m currently starting my freshman year and this laptop is awesome. It’s lighter than most of my books which is a big plus when I’m carrying it around all day. The fact that is had an ssd means it just fires right up from being dead. Fantastic computer for a student.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Haps
Verified Purchase:Yes
challenge with software purchased during build on-line ... wouldn't think office 365 Home would be difficult to have up and running ... what a pain!
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 10, 2019
Welcome to our Lenovo Ratings and Reviews section!
Microsoft office no longer comes in envelope form, but it is now preloaded on your machine. Use the following steps to assist in any Microsoft Office Activation concerns.
1. Ensure you are not on a work related internet domain.
2. Please utilize the following link to launch the Microsoft troubleshooter:
https://support.lenovo.com/pe/en/solutions/ht505479
In step 2, there is a troubleshooter link. You must click on the Microsoft Office Activation file: cssemerg97275. Once you run the file, continue to click next until you receive a green check or there were no issues found.
3. Restart your machine and open a Microsoft Office application (IE:Word,Excel)
If you need further assistance, please contact our Customer Service team at 855-253-6686. Please let us know if this helps!
Kind regards,
Courtnea_Lenovo
Microsoft office no longer comes in envelope form, but it is now preloaded on your machine. Use the following steps to assist in any Microsoft Office Activation concerns.
1. Ensure you are not on a work related internet domain.
2. Please utilize the following link to launch the Microsoft troubleshooter:
https://support.lenovo.com/pe/en/solutions/ht505479
In step 2, there is a troubleshooter link. You must click on the Microsoft Office Activation file: cssemerg97275. Once you run the file, continue to click next until you receive a green check or there were no issues found.
3. Restart your machine and open a Microsoft Office application (IE:Word,Excel)
If you need further assistance, please contact our Customer Service team at 855-253-6686. Please let us know if this helps!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com