Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
a great computer, except for the speakers
on January 25, 2019
Posted by: Cindel
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the ThinkPad X1 Carbon to replace my trusty old ThinkPad 510. I tried out several other computers before coming back to the ThinkPad, mostly because of how much I like the keyboard and mousepad. The X1 Carbon is much faster than my old ThinkPad, and I love the touch screen. The only thing that seems to have dropped in quality is the sound system. Like others have mentioned, putting the speakers on the bottom of the laptop leads to muffling and weird sound distortions. If it weren't for that, this would be the perfect computer for me.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Think Pad X1 Carbon
on January 24, 2019
Posted by: LBWARW
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been using this as my home computer. Speed is great, and does everything I need it for. Have it set up on my data plan on Verizon and travel with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love the X1
on January 23, 2019
Posted by: Scott B
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my X1 Carbon purchase. My third X1 Carbon and as always, excellent performance, best keyboard in the business and MS Excel's best friend - the red pointer. First time buying as a personal device and pleasantly surprised by how easy it was to set up with MS Office Professional, Acrobat, printer drivers and other software. Highly recommend for heavy Excel users and for business.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
great for writing
on January 23, 2019
Posted by: connerr
Verified Purchase:Yes
[This review was collected as part of a promotion.] lightweight, fast, durable. I write a lot and this computer has an excellent keyboard. all in all, very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Good, but wireless internet hardware subpar
on January 23, 2019
Posted by: Agricultural Scientist
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer for work. It has kept up with the number of programs I run simultaneously so far. However, the hardware for connecting to the internet wirelessly is not the best. I am constantly running the troubleshooter to reconnect. After following the online Lenovo wireless remedy instructions the issue has improved, but has yet to be resolved.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Easy Install, great computer
on January 22, 2019
Posted by: xctraveler
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer was delivered a week before I expected it and has worked like a champ since I took it out of the box. I cannot believe how light it is and how it meets my every need. Installing my software and implementing my settings was trivial compared to the effort I have put in on past upgrades.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
1 week and a faulty screen backlight
on January 21, 2019
Posted by: X1Sadness
Verified Purchase:Yes
[This review was collected as part of a promotion.] The screen backlight went out within 1 week of use. I'm cautious of how this laptop will age.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 22, 2019
Welcome to our Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. We are sorry to hear that you are experiencing issues with your machine. With regards to experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!

Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
A wolf in sheep's clothing
on January 21, 2019
Posted by: Robin P
Verified Purchase:Yes
[This review was collected as part of a promotion.] A solidly engineered laptop. The 6th Gen is by far the best!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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