Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Alan liuuuu
Verified Purchase:Yes
[This review was collected as part of a promotion.] its the best choice after comparing among xps, matebook x pro, and zenbook etc. really neat keyboard and great screen. thin and light and fast that you cannot imagine. this is the laptop that is productive and efiicient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alex California
from OC
Verified Purchase:Yes
great feature、light、powerful function，very happy purchase！
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Xyz2019
from PA
Verified Purchase:Yes
Very light and its a rugged laptop exactly same as described.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Claudia01
from Belgium
Verified Purchase:Yes
Quiet, excellent keyboard, good trackpoint. This is not cheap laptop, but based on the few days that I used it up to now it is worth every cent.
The only thing I am missing is a numeric keypad - my previous laptop (different brand) had that integrated into the normal keyboard (in combination with the fn key).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: boogiemonster
from OR
Verified Purchase:Yes
Great little machine super fast and light. But for the price to not have a touch screen! Wife wants it gone...
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 29, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. The ThinkPad X1 Carbon 6th Gen provides the capability to have touchscreen. This is an optional feature that customers must include during the time of purchase. If you would like to rebook your order with touchscreen, please contact our Sales team at 855-253-6686 for further assistance. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. The ThinkPad X1 Carbon 6th Gen provides the capability to have touchscreen. This is an optional feature that customers must include during the time of purchase. If you would like to rebook your order with touchscreen, please contact our Sales team at 855-253-6686 for further assistance. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3
Laptop with beautifull design
on January 28, 2019
Posted by: acaurier
from Paris
The design of this laptop, after 1 month of usage the battery is not at the level of performance expected.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 29, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Stevebuntu
from VA
Verified Purchase:Yes
I bought this to replace a MacBook Pro. The hardware is great and packaged well. Plan on ditching Win 10. Lenovo should offer the ThinkPad series with no OS for a slight cheaper price. I have tested 3 Ubuntu based distros via live USB.....all work 100% out of the box. Plus the SSD is still user replaceable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ramon A
Verified Purchase:Yes
[This review was collected as part of a promotion.] It could have been an excellent laptop until we found out that the mother board that was installed on the unit was defective. Now I’m out of laptop for a few days until they fix it.
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, January 28, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. Concerning your repair, our service centers do their best to get our customers machine fixed in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. Concerning your repair, our service centers do their best to get our customers machine fixed in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com