Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Uraku
Verified Purchase:Yes
[This review was collected as part of a promotion.] As user moving back from MacBook, overall, this device is fantastic, light and great texture when touching upon. The system runs great on the chip set. The matte screen is so comfy to look at. Best is the keyboard, although the red dot is too rigid to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DoubleM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new X1 Carbon (6th Gen). It is SOOOOOOOOOO FAST!!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Super thin, light, powerful. What else do you need
on February 24, 2019
Posted by: yuva c
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worth the premium price. Thin, light, and seemingly durable (have yet to abuse it). Great performance, running Linux just perfectly for me.
All the ports I need while maintaining a ridiculously thin profile. Professional matte finish. Love it.
All the ports I need while maintaining a ridiculously thin profile. Professional matte finish. Love it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IBMwasbetter
from Austin
Verified Purchase:Yes
Received with broken screen, broken headphone jack, creaking, and overall terrible build quality.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, February 27, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We want to help! I will be emailing you soon to further assist you. Thanks for your patience during this time.
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We want to help! I will be emailing you soon to further assist you. Thanks for your patience during this time.
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Taylor1990
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome thin and light laptop. Get it fully speced. Totally worth the money.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lisa HR
Verified Purchase:Yes
Well as unfortunate as it is, I was very excited to order the Thinkpad X1 Carbon. Within 2 weeks of receiving this beautiful packaged laptop, it refused to charge. It eventually would not turn on, it was dead as a doornail. I googled it and tried everything, no response. I ensured I had the latest updated battery firmware and I did. I reset the computer, I went through a sequence of events of resetting and pressing the on button a number of times...made no difference. No response! Eventually after letting it set for a day, the laptop charged to 20%. Just enough for me to delete everything personal off it is and return to Lenovo. I was really disappointed. I owned a different Lenovo at my place of employment and after a year, I had the same problem with charging. I learned I could take it apart and unplug the internal battery and that would allow me to use it for a few hours. It was such a headache, you never knew if you would have enough power to do your job. This eventually led to the hard drive failing and replacing the laptop. Given this previous experience, I still ordered a Lenovo to only run into the same problem within 2 weeks of having the Carbon X1. Lenovo, don't know how this got through your quality check. You lost me as a customer, I ordered a Dell. :(
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, February 26, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We are looking into the issue. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We are looking into the issue. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: coloradoup
from KC, KS
Verified Purchase:Yes
Works and looks good. Probably a little overkill for my purpose but I feel like it will last and keep up with any future needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
This thinkpad is the best one I have owned so far.
on February 21, 2019
Posted by: ShawnMeng
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy for the purchases. Good price for the super fast performance
I would recommend this to a friend!
Written by a customer while visiting lenovo.com