Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
best choices for work, very fast, light and is ver
on March 1, 2019
Posted by: Raul Gamez
Verified Purchase:Yes
this laptop is very fast, light and excellent quality, the keyboard is very confortable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
some irksome flaws
on March 1, 2019
Posted by: Paul S
from Los Angeles
Verified Purchase:Yes
Powerful and compact machine, but some irksome flaws. For instance, the control button is placed in an unconventional position, limiting productivity.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 6, 2019
Welcome to our Lenovo Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. In regards to your FN and CTRL keys preference, we recommend updating the BIOS by changing the key setup. Please follow the steps below to assist you:

1. Reboot the computer
2. Press F1 to enter BIOS setup
3. config -> keyboard/mouse -> Fn and Ctrl Key swap

To make it easier after the key swap, label the two different keys their new perspective position.

Please let us know if this helps! Thanks for being a Lenovo customer!

Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Defective unit?
on March 1, 2019
Posted by: yegor
from Tarrytown, NY
Verified Purchase:Yes
The machine is gorgeous. The setup was a breeze. However, right USB port is not working and I got blue screen of death four times in as many days of use. I don't want to deal with that so will have to return it back to the store.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 6, 2019
Welcome to our Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. The Blue Screen of Death (BSOD) is a windows error message generated to halt the system. BSOD can be caused by a software conflict, incorrect driver loaded or even Hardware failure. Please utilize the following link to assist with troubleshooting this issue:

https://support.lenovo.com/us/en/solutions/ht501260

Please let us know if this helps! Thanks for choosing Lenovo!

Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent laptop
on February 28, 2019
Posted by: Eric Zhang
Verified Purchase:Yes
[This review was collected as part of a promotion.] A very excellent laptop for work. It’s easy to carry.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
You won't buy another laptop for yeeeeaaaarrrrsss.
on February 28, 2019
Posted by: Benjamin R
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first laptop was a ThinkPad, it lasted years. Since I've burned through several Samsung, Apple, etc., laptops that could not last as long with the workload I abuse them with. My use is almost 100% professional, but I routinely have tens of emails, excel sheets, web pages, and other docs open at once. This laptop handles it all. It is both lighter AND more powerful than anything I have used to date. It's made traveling a lot more pleasant. Battery lasts insanely long. It's also got the best keyboard of any laptop I ever used, and the screen is amazing. Another neat thing that other computers that compete in the weight and MAYBE power area do not have, the slew of legacy and modern ports they somehow fit in are so convenient. I'm in love with my computer. As for the cost? The lifetime these ThinkPads give you make that a non issue in the long run.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
VERY GOOD PRODUCT
on February 28, 2019
Posted by: Misio63
from Bensenville IL
Verified Purchase:Yes
I VERY HAPPY AND RECOMMEND FOR FRIEND AND LENOVO MADE GOOD PRODUCT
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great Laptop
on February 27, 2019
Posted by: Eric T
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop has a great battery life and is very light. However, sometimes the touchpad is unresponsive.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Not blinded by the glitter
on February 26, 2019
Posted by: Flylip
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Key Board has got to be the best on the market. If you write, get it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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