Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product. 
(
1,306 out of 1,381
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Customer Rating
5 out of 5
5
Lightweight Wonder
on March 4, 2019
Posted by: OC Barb
from California
Verified Purchase:Yes
I received this ThinkPad as a gift from my husband. My old laptop weighed over 5 pounds, but it had a fast processor and I hated giving that up. The ThinkPad did not disappoint me. It's so easy to carry and stays charged for a long time. Also, I haven't lost any power or speed. Can't wait to travel with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
The ratio power/weight is excellent
on March 4, 2019
Posted by: RPT1
from Mexico City
Verified Purchase:Yes
It is the second ThinkPad X1 Carbon. I love it! I use many statistics programs and heavy models, and the laptop works perfectly.
I carry it everywhere, and the weight is so convenient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Newly upgraded
on March 4, 2019
Posted by: Louie 626
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my x1 carbon. I upgraded my laptop from a Sony viao which still runs but is pretty slow by today's standards. My X1 is up and ready to go in no time once I log in. It also has all of the ports that you would need to use. No need to get a dongle which is very nice. I also like the fact that you can cover the web cam with the built in slider. The feeling of the keyboard is great the best in my opinion. The carbon option is not a 2 in 1 so keep that in mind when ordering. Accessories are priced good so I got the X1 carbon, a wireless mouse, and a sleeve all reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Just what I needed for business and school
on March 4, 2019
Posted by: Jerry F
from Ann Arbor, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, fast, fantastic battery life. This was a huge upgrade from my previous laptop. I'm using this computer for business school, and it's got more than enough power to get me through eight hour school days with several programs running simultaneously.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Wasted my money and time
on March 2, 2019
Posted by: Stevestr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wasted my money. Does not wake from sleep unless all USB peripherals are unplugged. A system this expensive should not do this. Returned computer. Back to HP :)
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 7, 2019
Welcome to our Ratings and Reviews section!

Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We have an extensive portfolio of machines that may better suit your needs. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686. Thanks for considering Lenovo!

Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best laptop I've ever had
on March 2, 2019
Posted by: nick801
from Las Vegas, NV
Verified Purchase:Yes
Bought this a few weeks ago and couldn't believe how thin it was when I first took it out of the box. I actually thought I had got the wrong one because there's no way the specs I wanted fitted into such a light and portable machine. Love having the fingerprint sensor to log in and the keyboard is amazing! It is easy to type on and I don't feel like I'm going to break it or have keys get stuck like I do whenever using chiclet style keys.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great machine minus a few aesthetic issues
on March 2, 2019
Posted by: maperkinson
from Raleigh, NC
Verified Purchase:Yes
I've had this machine for little over a week now, and I love it. The keyboard is hands down one of the best, if not *the* best that I've ever used. It is a snappy and responsive machine, and even after changing performance settings in the BIOS to maximize it, I still get around 6 hours battery life without doing anything super intensive. However, upon receiving the laptop, I noticed the left hinge was slightly off centered and whenever I put my hand on the deck to type right around the ThinkPad logo, there was an annoying pop. I noticed it was the bottom cover not fitting flush to the chassis of the laptop itself, so I took the cover over and gently bent it back into shape. I also readjusted the hinge.
Minus those two aspects, however, I love this computer and look forward to the next 5-6 years with it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best laptop on the market!
on March 1, 2019
Posted by: DAF2
from Colorado, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon is the finest laptop available. We've used the ThinkPad line for years, and this stands out even compared to the overall excellent ThinkPad line.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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