Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Jimmy James
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the fastest computer on the planet. I love this computer. Thank you for helping me achieve my goals! I highly recommend this computer to anyone that wants performance and quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: mswelshmi
from Grand Rapids MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new Lenovo Thinkpad X1 Cardon is the forth in this line of laptop (v1,4,5,6). They have all been reliable and Lenovo has made each iteration better. I upgraded to v6 because I wanted a touchscreen. As I have always preferred a mouse to the trackpad, I wanted the touchscreen for those times when a mouse is not practical--such as a cramped seat in coach. That is not a criticism of the trackpad on this laptop, which is better than many that have had to use over the years... The keyboard is fantastic, and I have used several other laptops which have not been so good... I also love the ability to charge the battery from an external battery via the USB-C port, which I have tried and it works well, but have never needed it since the battery life is excellent.
All in all, it is a great machine. My children have benefited from my previous machines... my wife got v1 and two sons took v4 and v5. No complaints from any of them.
All in all, it is a great machine. My children have benefited from my previous machines... my wife got v1 and two sons took v4 and v5. No complaints from any of them.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DPG8
Verified Purchase:Yes
[This review was collected as part of a promotion.] Let me start by saying I rarely give anything a 5/5 or a 10/10...so a 4/5 from me is pretty dang good!
I've used several ThinkPads over the years and this one is the best I've ever used. The screen resolution and brightness is amazing. Everything performs as you would expect from the specifications and of course that keyboard! Just great!
I've used several ThinkPads over the years and this one is the best I've ever used. The screen resolution and brightness is amazing. Everything performs as you would expect from the specifications and of course that keyboard! Just great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NB39
Verified Purchase:Yes
I am beyond disappointed with my brand new x1 Carbon 6th gen laptop, which STOPPED WORKING on Day 6 (ironically, the day that I had finally gotten it all provisioned and had started to use it for work). It is now on its way to a Lenovo Repair Depot, and I await either a fully restored computer or my money back. I know my way around computers, having worked in the software industry since the early 80s and having purchased many computers for my consulting business over almost three decades. This was my first Lenovo purchase, and this inauspicious start is deeply concerning.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 19, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. Concerning your repair, our service centers do their best to fix our customers machines in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We want to assure you that we take your feedback seriously. We apologize for any inconvenience you have experienced. Concerning your repair, our service centers do their best to fix our customers machines in a timely manner. Please utilize the repair status website at https://pcsupport.lenovo.com/us/en/repairstatus to check on any updates the service technicians may post. Thanks for your continued patience during this time!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Cory Doctorow
Verified Purchase:Yes
I've been buying Thinkpads and installing Ubuntu Linux on them on a yearly basis since 2006, but it just wourldn't work with this model. Months of messing around with Canonical support yielded no real success -- the best I could attain was a system that locks up and needs rebooting several times/day.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 19, 2019
Welcome to our Ratings and Reviews section!
What does Linux certification mean for our customer? It means a system has been tested with a defined Linux distribution and most of the basic functions work. We highly recommend using the two following links to cross-reference your machine with machines that are compatible and certified in using the Linux/Ubuntu system:
https://pcsupport.lenovo.com/th/en/solutions/HT082374
https://support.lenovo.com/th/en/solutions/pd031426
We maintain a website for our customers (http://www.lenovo.com/linux) to access if they have questions about Linux on our products. This website contains a listing of the products that have been certified and hints or tips for the customer to utilize when enabling certain functions. While we try to enable as much function as possible, no claim is made concerning full support for any version of Linux. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
What does Linux certification mean for our customer? It means a system has been tested with a defined Linux distribution and most of the basic functions work. We highly recommend using the two following links to cross-reference your machine with machines that are compatible and certified in using the Linux/Ubuntu system:
https://pcsupport.lenovo.com/th/en/solutions/HT082374
https://support.lenovo.com/th/en/solutions/pd031426
We maintain a website for our customers (http://www.lenovo.com/linux) to access if they have questions about Linux on our products. This website contains a listing of the products that have been certified and hints or tips for the customer to utilize when enabling certain functions. While we try to enable as much function as possible, no claim is made concerning full support for any version of Linux. Please let us know if this helps. Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Chris i
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this device we have purchased for several employees and have had no issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Selim
Verified Purchase:Yes
Nice laptop, brand new but came with a display flicker that hasn’t been resolved yet. One needs to hope that some knowledgeable person will reply in the Lenovo forum to fix it.
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, March 18, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. Incompatible apps or display drivers usually cause screen flickering in Windows 10. Please utilize the following two links to assist with your issue:
https://support.lenovo.com/hn/en/solutions/ht501290
https://support.lenovo.com/hn/en/solutions/ht500364
In addition, please make sure your machine is completely up to date by utilizing our Lenovo Vantage app. If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. Incompatible apps or display drivers usually cause screen flickering in Windows 10. Please utilize the following two links to assist with your issue:
https://support.lenovo.com/hn/en/solutions/ht501290
https://support.lenovo.com/hn/en/solutions/ht500364
In addition, please make sure your machine is completely up to date by utilizing our Lenovo Vantage app. If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Soldierjae
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop I've ever used. Completely specd out the way I want it. Converted from being a MacBook user and completely in love with this device.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com