Fantastic right out of the box. The sign in / boot up process is lightning fast. The camera / microphone system works very well - my first client experiencing the X1 commented about the clarity of sound / picture. The X1 replaced a laptop with an I7 processor /Windows 10...all I can say in the first two weeks using the X1....what a difference.
the keyboard is brilliant, the display is very good, and the laptop is very light. however, I hate smudges on any part of my laptop, and this laptop smudges everywhere. the surface, the keypad, everything. I would give photos but I don't have it on my at the moment.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 29, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Different products suit different customers based on their needs. In looking at something that better accommodates you, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
A really good laptop with great build quality and form factor. However, I hope to see in the coming X1 series, the user can have a higher degree of freedom in terms of upgradability.