Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,317
4 Stars
271
3 Stars
50
2 Stars
21
1 Star
30
95%of customers recommend this product.
(
1,306 out of
1,381)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Black
Posted by: Advik2004
from Fremont, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and instantly noticed many annoying things, like a really loud fan when I'm browsing YOUTUBE.COM and when I search cortana for anything, nothing but a gray bar would show up, and videos that were paused would magically start playing on their own again...
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, May 7, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns with the ThinkPad X1 Carbon 6th Gen. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. Please make sure your video graphics card is updated specifically. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the following links below:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns with the ThinkPad X1 Carbon 6th Gen. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. Please make sure your video graphics card is updated specifically. This will ensure your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the following links below:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jeanne386
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this laptop for my college bound daughter. She appreciates the weight, solid battery life and quick access with the fingerprint reader. The screen resolution is fantastic although she has wished it were a little bit brighter on occasion. As a heavy multitasker, she hasn’t been able to slow this machine down yet so we are looking forward to it taking her through undergrad and perhaps even grad school.
Written by a customer while visiting lenovo.com
Posted by: Wolie10
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is sleek, fast and sturdy. Lightweight makes it easy to carry around. A must have for a business professional particularly if you travel around.
Written by a customer while visiting lenovo.com
Posted by: Druid84
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far the x1 carbon is exactly what I was looking for. Light and fast. I haven't loaded everything I need on it just yet though. We'll see how much I enjoy it after a month or two of use.
Written by a customer while visiting lenovo.com
Posted by: Jude1120
from Riverside
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got it finally, and it run smoothly and every software I installed can work very well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ByWeck
from Missoula, MT
Verified Purchase:Yes
[This review was collected as part of a promotion.] You have to love that feeling of getting a new laptop and how much faster and smoother everything becomes compared to the old one. After three years with a Dell XPS and being moderately satisfied, getting this X1 Carbon up and running has been a dream. My work utilizes ArcGIS, R and various other statistical packages that the X1 flies through with ease (while also running MS Office programs, Chrome and a variety of other programs in the background). I'm managing, archiving and analyzing large photo databases without hiccups. The performance of this machine is wonderful and a pleasure to use. I've had Lenovo thinkpads in the past and not sure why I strayed, but I won't do so again!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dragon of the sea
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this purchase. Love the weight, and the speed. The fingerprint scanner is hit or miss, but i had low expectations on that anyway. The sound is great. But the mic is weird and does not sound that great.
Written by a customer while visiting lenovo.com
Posted by: ddm4
Verified Purchase:Yes
[This review was collected as part of a promotion.] Of all the great things about this laptop (performance, build quality, keyboard) I think what I like the most is how light it is. I don’t have to worry about making my backpack too heavy that my shoulders will hurt. I barely notice it. The display is also better than anticipated. I just got the full HD display but the colors and contrast are great.
Written by a customer while visiting lenovo.com