Customer reviews from breville.com
Breville - the Infuser Manual Espresso Machine with 15 bars of pressure, Milk Frother and Water filtration - Silver
Average customer rating
4.6
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
120
4 Stars
29
3 Stars
8
2 Stars
7
1 Star
2
92%of customers recommend this product.
(
127 out of
138)
Customer Reviews for Breville - the Infuser Manual Espresso Machine with 15 bars of pressure, Milk Frother and Water filtration - Silver
Customer Rating
5
Best machine
on January 3, 2022
Posted by: Gao
This is our second breville coffee machine. We have one at our beach house too. They are reliable, functional and the coffee they produce is first class. We will never change brands. These machines are work horses!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Derek
Verified Purchase:Yes
Couldn't be happier. My latte art still sucks, but I get fantastic results on texture and flavor, helped greatly by the clear instructions (both in setup and troubleshooting). My pressure gauge did fail, and aside from a brief communication gap my replacement was handled expediently and in a friendly manner. Wouldn't hesitate to recommend to friends (and have).
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Inconsistent water temperature
on January 20, 2022
Posted by: ben
Although it is supposed to have a digital PID keeping the water temp consistent, I have found that the temperature drops drastically throughout pulling a shot.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 21, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: B Stewart
Verified Purchase:Yes
Easy and efficient to use with the automatic timers.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: KM
Verified Purchase:Yes
Great machine. Only downside is the steam wand is not very powerful.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Alice Phoebe
Verified Purchase:Yes
I rarely write reviews, but I am inspired to let others know that the Infuser is a terrific espresso machine. I had my previous espresso maker for 30 years, and I got along with it very well. I was not happy when I had to replace it and was expecting to have to practice and get to know the Infuser before I could make a good latte. But my very first was fabulous. I am now having a lot of fun playing around with the various ways I can work with different beans and make really delicious espresso and amazingly foamy milk.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Rea Berg
Verified Purchase:Yes
We love our new Breville–thank you!
Written by a customer while visiting breville.com
Posted by: JohnBike
Verified Purchase:Yes
Expect to be cleaning up a lot of water spilled from the relief of heated water after using the steam wand. Unfortunately, Breville has chosen to expel the excess hot water into the area above the hidden accessory tray. Also, the instructions do not give a proper account of the use of a single-shot basket. All times and volumes are related to the popular double-shot, which will fail if applied to a 1-cup recipe.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com